Kalaila Spearman
Operations Manager
Atlanta,Ga,GA
Summary
Advanced Operations Manager offering experience and proven success in team building, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.
Overview
11
11
years of post-secondary education
8
8
years of professional experience
Work History
Operations Manager/Financial Administrator
Xception Advisory Group
Atlanta, GA
06.2021 - Current
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Assist with logistics, organization and scheduling of periodic marketing events, employee education seminars, public speaking engagements, etc
- Assist with clients insurance applications, formal and informal underwriting and policy premium funding
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Schedule and manage task and activities in firm's CRM system and teams calendar
Operations Specialist/Compliance Assistant
Oxford University Bank
Oxford, MS
11.2015 - 05.2021
- Handles NSF/ Exceptions Item processing, Wire Origination, ACH Origination, GL Reconciliation, Return Items, Foreign Item processing, check adjustments, research requests and other duties as needed.
- Reviewing and preparing detailed reports of audit finding, presenting any irregularities or exceptions to the Compliance Officer.
- Process EFT disputes, provide debit card support to branch staff and perform card maintenance.
- Provides daily CD check issuance and proactively resolve issues relating to errors.
- Check all accounts such as savings, checking , CD’s, IRA's and money market accounts for errors.
- Ensuring compliance with all Bank policies and procedures, as well as applicable state and federal banking regulations including but not limited to: BSA and OFAC requirements, Regulation E, Regulation GG and ACH rules.
- Serves as accounts payable clerk (managing/ paying invoices).
- Community service administrator (organizing all community service events and monitoring community service involvement).
- United Way Ambassador for Oxford University Bank.
- Performed scheduled inventory counts and supply audits.
Front Office Administrator
North Mississippi Foot Specialists
Oxford, MS
09.2014 - 12.2015
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
- Oversaw all medical record request and fulfillment.
- Managed over 50 customer calls per day
Legal Assistant
Chiniche Law Firm
Oxford, MS
07.2013 - 09.2014
- Filed pleadings and required paperwork with court clerk according to strict deadlines.
- Participated in client interviews, observed questioning process and took notes to document information.
- Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
- Assisted attorneys during court proceedings.
- Maintained knowledge on case status, reviewing relevant records and reporting back to clients.
- Oversaw legal team appointments, hearing and depositions schedules.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Education
Bachelor of Arts - Journalism
University of Mississippi
University, MS 05.2001 - 05.2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Operations management
Risk management
Logistics Management
Strategic planning
Project Management
Business administration
Courtroom operations
Shipping and receiving operations
Business operations understanding
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Operations Manager/Financial Administrator
Xception Advisory Group
06.2021 - Current
Operations Specialist/Compliance Assistant
Oxford University Bank
11.2015 - 05.2021
Front Office Administrator
North Mississippi Foot Specialists
09.2014 - 12.2015
Legal Assistant
Chiniche Law Firm
07.2013 - 09.2014
Bachelor of Arts - Journalism
University of Mississippi
05.2001 - 05.2012