Summary
Overview
Work History
Education
Skills
Certification
Technical Skills
Tools Worked
LMS Worked
Blockchain Frameworks
Work Availability
Quote
Timeline
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Kalaipriya Kannan

Lead SME L&D Data And Reporting | Business Analyst

Summary

Certified Scrum Master and Seasoned Business Analyst offering 9 years of industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Diligent worker with strong communication and task prioritization skills. Worked on diversified portfolio such as Life Sciences, Healthcare, Blockchain Frameworks and L&D Data Reporting. Strong experience in Business Analysis and Data Analysis, proficient in SQL, Tableau.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
7
7
Certifications

Work History

Senior Business Analyst

Carelon Global Solutions
Bangalore
04.2021 - Current
  • Acting as lead point of contact for L&D Data and Reporting
  • Working in parallel projects (L&D - active and Blockchain frameworks - shadowing) assisting the leadership in decision making for application deployments
  • Created dashboards to monitor and track key performance indicators. Generated business intelligence reports to inform strategic decision-making.
  • Working with the development team to understand the technical needs and managed the sprint cycle
  • Developed business solutions leveraging existing technology to meet the requirements of key stakeholders, product leadership teams, and steering committees
  • Reporting monthly data analysis findings to leadership to use in making organizational L&D decisions
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Lead end-to-end release and implementation life cycles of product enhancements by ensuring project requirements are met with optimal business results

Business Lead & Subject Matter Expert of L&D

Deloitte USI
Hyderabad
05.2017 - 03.2021
  • With strong experience in the areas of change and release management, defect analysis, system configuration, stakeholder communication and providing training related to new learning solutions
  • Managed the team of 6 and acted as the escalation point of contact for various learning leads across EMEA and APAC region, directly interact with the vendor for any change requests or enhancement requests basis the need
  • Collaborated with a team of Project Owners, Project Managers to provide functional release per sprint cycle
  • Assisted the management with backlog refinement sessions
  • Identified and implemented operational improvements, enhancements, customizations and rolling out learning solutions that arise from the need analysis, communications & project management
  • Facilitated various user groups meeting with learning leaders across the member firms in the different geographical regions for the best practices and gaining consensus visioning to business growth
  • Evaluated staff performance and provided coaching to address inefficiencies. Evaluated customer needs and feedback to drive product and service improvements.
  • Created and managed project plans, timelines and budgets.

Programmer Analyst

Cognizant Technology Solutions
Chennai
07.2014 - 04.2017
  • Worked on L&D requirements and delivered to meet client needs for functionality and organization development.
  • Performed regression and system-level testing to verify software quality prior to release.
  • Developed need based training modules for developing multi skilled work force and mentored the new team members to come up the learning curve
  • Managed the team of 12 for a large pharmaceutical client in the UK with focus on excelling business targets & service delivery metrics
  • Monitored and evaluated metrics, prepared reports on standards & performance target
  • Ensured quality services are provided and document functionalities are maintained

Education

B.Tech - Information Technology

Vel Tech Institutions
08.2010 - 04.2014

Skills

Business Need Analysis

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Certification

Professional Scrum Master (PSM1)

Technical Skills

SQL

Tableau

Python

Advanced   Excel

HTML

Postman

Tools Worked

JIRA

Jupiter Notebook

ServiceNow

Salesforce

Remedy

MS SQL Server

Oracle DB

LMS Worked

SuccessFactors

Saba Cloud

Workday

Corner Stone on Demand (CSOD)

Oracle LMS

Plateau

Blockchain Frameworks

Hyperledger Fabric

Ethereum

(Permissioned & Private networks)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Senior Business Analyst

Carelon Global Solutions
04.2021 - Current

Business Lead & Subject Matter Expert of L&D

Deloitte USI
05.2017 - 03.2021

Programmer Analyst

Cognizant Technology Solutions
07.2014 - 04.2017

B.Tech - Information Technology

Vel Tech Institutions
08.2010 - 04.2014

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Kalaipriya KannanLead SME L&D Data And Reporting | Business Analyst