Kalaivanee Subramaniam

• Maintained excellent attendance record, consistently arriving to work on time.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed team communications and information for meetings.
• Implemented performance reviews and motivational strategies to elevate HR team results.
• Motivated employees through special events and incentive programs.
• Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Organized and led staff orientation programs and training to promote collaboration.
• Maintained human resources regulatory compliance with local, state and federal laws.

• Carried out day-to-day duties accurately and efficiently.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Structured compensation and benefits according to market conditions and budget demands.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Worked as effective team member while contributing to local and regional HR projects.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Discovered and resolved complex employee issues that affected management and business decisions.

Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.

Corresponding with the Government & other relevant Agencies

Employee Administration

Payroll Administration.

Recruitment

Other Duties.

-Preparing of monthly Human Resources Department Report.

-Yearly Human Resources Budget.

-To assist Welfare Committee in Annual Dinner & Staff Birthday Party and also organized Best Employee Programme.

-Maintain and administer records and requisition of stationery, printing etc.

-Assist in counseling of employee grievances and discipline and taking notes in domestic enquiry.

-To carry out any other duties, directives and functions delegated by the superior.

• Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
• Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
• Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.

• Directed job fairs to bring in local talent for long term and seasonal positions.
• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
• Maintained human resources information system and kept employee files up to date and accurate.
• Reviewed human resources paperwork for accuracy and completeness.
• Addressed and resolved general payroll-related inquires.
• Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.

• Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
• Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
• Developed and maintained courteous and effective working relationships.