Kalaminsky Harris
Bronx,NY
Summary
Motivated and technically skilled professional with hands-on experience in diagnostics, repairs, and maintenance of field equipment. Strong understanding of IP networking, subnetting, routing, switching, and troubleshooting methodologies. Proven ability to deliver excellent customer service while working efficiently in fast-paced, high-pressure environments. Adept at solving complex technical issues using industry-standard tools and best practices, and seeking to apply my skills and experience in the technology field.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Commercial Field Service Technician
Altice USA, Formerly Cablevision Systems
Bronx, NY
08.2014 - Current
- Installs and repairs Altice video and online products.
- Configure routers, switches, and wireless access points with static IP addresses.
- Troubleshoot router and switches in depth by verifying local settings, testing network paths, checking gateway configuration, logging into the devices to confirm the routing tables and configurations.
- Services equipment from the tap to the customer's devices through the use of advanced digital field meter and diagnostic equipment.
- Determines root cause and solution for advanced technologies.
- Ensures all work-related equipment and vehicles are utilized and maintained safely and responsibly, and all work-related tasks are performed in compliance with Altice and OSHA safety rules and regulations.
- Proficient in fiber optics, installing and general maintenance and repairs.
- Acts as a customer advocate by ensuring complete customer satisfaction by diligently resolving all reasonable customer requests relating to the installation and service of our products and educates customers in the use of our products.
Senior Field Technician
Spectrum
Queens, NY
03.2023 - 08.2023
- Installed and repaired Spectrum's video and online products.
- Performed installs, troubleshoots, disconnects, reconnects, relocations, and changes of service.
- Serviced equipment from the tap to the customer's devices through the use of advanced digital field meter and diagnostic equipment.
- Determined root cause and solution for advanced technologies.
- Ensured all work-related equipment and vehicles are utilized and maintained safely and responsibly, and all work-related tasks are performed in compliance with Spectrum and OSHA safety rules and regulations.
- Proficient in fiber splicing. Worked with fiber optics for installations and general maintenance and repairs.
- Acted as a customer advocate by ensuring complete customer satisfaction by diligently resolving all reasonable customer requests relating to the installation and service of our products and educates customers in the use of our products.
Education
Associate of Science - Computer Programming
CUNY Bronx Community College
Bronx, NY05.2014
Skills
- Proficient in configuring routers, switches, and access points
- Strong understanding of IP addressing, subnetting, and TCP/IP networking
- Skilled in running and terminating Ethernet, Coaxial, and Fiber cabling
- Experience with basic network troubleshooting using tools like ping, traceroute, and Wireshark
Certification
CompTia Network+ - Verification Code: QS1GVHMS9JEQCR3J, 07/2025
Timeline
Senior Field Technician
Spectrum
03.2023 - 08.2023
Senior Commercial Field Service Technician
Altice USA, Formerly Cablevision Systems
08.2014 - Current
Associate of Science - Computer Programming
CUNY Bronx Community College