Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kalan Clark

Newton,NC

Summary

Proactive CCC Sales and Service FSD, Cashier, and Leasing Officer with a strong background in fast-paced environments. Skilled in customer service, transaction accuracy, and lease negotiations. Known for quick learning, excellent communication, and dedication to improving processes and fostering positive relationships.

Overview

7
7
years of professional experience

Work History

CCC Sales and Service FSD

PNC Bank, NA
10.2018 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Cashier

The Home Dept
01.2018 - 10.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Leasing Officer

Mallard Creek Apartments
01.2018 - 10.2018
  • Developed strong relationships with local businesses and community organizations, leading to increased referrals of potential renters.
  • Participated in industry conferences and workshops, staying informed on current market trends and best practices for leasing professionals.
  • Achieved timely rent collection through consistent communication and diligent follow-up with tenants.
  • Ensured compliance with Fair Housing laws by regularly attending training sessions and maintaining up-to-date knowledge on relevant legislation changes.
  • Coordinated open house events to showcase available units, leading to an increase in applications received.
  • Improved the overall efficiency of the leasing department by implementing new technologies and software solutions for managing daily tasks.
  • Provided regular updates to property owners regarding occupancy rates, rent collection performance, upcoming lease expirations, or related issues.
  • Negotiated lease agreements for optimal terms, benefiting both the property owner and tenant.
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Collected rent and tracked resident payments and information in computer system.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Education

Associate of Arts - Graphic Design

King's College
Charlotte, NC
05.2016

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Active Listening
  • Decision-Making
  • Problem Resolution
  • Verbal Communication
  • Organization and Time Management
  • Calm Under Pressure

Additional Information

Notary

Timeline

CCC Sales and Service FSD

PNC Bank, NA
10.2018 - Current

Cashier

The Home Dept
01.2018 - 10.2018

Leasing Officer

Mallard Creek Apartments
01.2018 - 10.2018

Associate of Arts - Graphic Design

King's College

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Kalan Clark