Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kalandria Phillips

Kalandria Phillips

Customer Service
GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

πšπšžπš›πšŠπš• πšŒπšŠπš›πš›πš’πšŽπš›

πš„πšœπš™πšœ
, π™΅πš•
02.2020 - 10.2021
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Sales Representative

Vector Marketing Company
Tallahassee, FL
12.2012 - 01.2013
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated new leads through networking and attending industry events.
  • Set and achieved company defined sales goals.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Achieved or exceeded company-defined sales quotas.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

π™°πšœπšœπš˜πšŒπš’πšŠπšπšŽ - π™ΌπšŠπš—πšŠπšπšŽπš–πšŽπš—πš

πš„πš•πšπš’πš–πšŠπšπšŽ πš–πšŽπšπš’πšŒπšŠπš• πšŠπšŒπšŠπšπšŽπš–πš’
π™΅πš•πš˜πš›πš’πšπšŠ
03.2017 - 10.2019

Skills

Phone etiquette expert

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Timeline

πšπšžπš›πšŠπš• πšŒπšŠπš›πš›πš’πšŽπš›

πš„πšœπš™πšœ
02.2020 - 10.2021

π™°πšœπšœπš˜πšŒπš’πšŠπšπšŽ - π™ΌπšŠπš—πšŠπšπšŽπš–πšŽπš—πš

πš„πš•πšπš’πš–πšŠπšπšŽ πš–πšŽπšπš’πšŒπšŠπš• πšŠπšŒπšŠπšπšŽπš–πš’
03.2017 - 10.2019

Sales Representative

Vector Marketing Company
12.2012 - 01.2013
Kalandria PhillipsCustomer Service