Kalani Boyden
Hawthorne,CA
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Committed to delivering positive and memorable customer experiences.
Overview
3
3
years of professional experience
Work History
Retail Reset Merchandiser
SAS Retail Services
Hawthorne
06.2023 - Current
- Answered customer questions regarding product features, benefits, and use.
- Provided exceptional customer service by advising customers on product features and benefits.
- Ensured compliance with all safety and store operational protocols during merchandise setup.
- Trained new merchandising staff on best practices and company policies.
- Ensured compliance with all safety regulations.
- Maintained cleanliness of sales floor and backroom storage area.
- Communicated and coordinated execution of planograms with store management.
- Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Performed duties involving the transportation of heavy items, optimizing workflow
General Merchandiser
Target
Torrance , CA
08.2021 - 04.2023
- Greeted guests in a fast-paced environment.
- Resolved any customer complaints or disputes regarding merchandise returns or refunds.
- Assisted customers with product selection and answered inquiries about product features.
- Trained new employees on proper handling of merchandise in accordance with company policies.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Organized product displays in retail stores according to company guidelines.
- Monitored inventory levels and adjusted stocking accordingly.
- Ensured compliance with health codes, safety regulations, and other legal requirements.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Education
High School Diploma -
El Camino College
TorranceSkills
- Customer Service
- Planogram Execution
- Product Restocking
- Merchandise Planning
- Time Management
- Leadership
- Resource Management
- Organization
- Communication
- Conflict Resolution
- Active Listener
- Microsoft
- Creativity
- Adaptability
- Teamwork
Affiliations
- Ranked Top 5 in Softball Ocean League Stats
- Student Mentor
Accomplishments
- Promoted to Lead with current job
Languages
Tonga
Limited
Timeline
Retail Reset Merchandiser
SAS Retail Services
06.2023 - Current
General Merchandiser
Target
08.2021 - 04.2023
High School Diploma -
El Camino College
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