Provided direct care and emotional support to adolescent patients diagnosed with behavioral disorders, including ADHD, anxiety, oppositional defiant disorder (ODD) etc.
Identified behavioral issues and utilized behavioral intervention plans to minimize disruptions or disturbances in the residence.
Contributed to team meetings to discuss patient progress, treatment goals, and discharge planning.
Monitored and documented patient progress and behavior using electronic health records (KIPU)
Conducted regular room checks, ensuring a clean and safe environment for all residents.
Monitored residents'' health conditions, promptly reporting changes to appropriate medical staff for timely intervention.
Led recreational activities for residents, encouraging social interaction and mental stimulation.
Managed medication administration process efficiently, reducing errors by following established protocols.
Facilitated smooth transitions between shifts by effectively communicating pertinent information about resident status to incoming staff members.
Supported patient admissions, discharges, and transfers
Retail Associate
Western Bagel
Van Nuys
07.2019 - 08.2019
Provided exceptional customer service to a high volume of customers in a fast-paced environment
Collaborated on a team to fulfill customer orders in an efficient and timely manner
Utilized active listening skills and positive communication with customers expressing frustration in order to validate their concerns while working towards a solution
Regularly ensured up-to-date inventory records and replenished stock as needed