Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Hobby Description
Timeline
Generic

Kalani Ferguson

Long Beach,CA

Summary

Energetically bringing a blend of hard and soft skills honed at Kingpin Pizza and Costco, I excel in food preparation and customer service. Demonstrated ability to streamline processes, enhancing efficiency by 30%, and fostering team collaboration. Known for a professional appearance and a friendly demeanor, I am committed to elevating customer satisfaction and operational excellence.

Overview

2
2
years of professional experience

Work History

Seasonal Employee

Costco Wholesale
10.2024 - 01.2025

I worked under Costco as a seasonal employee to add more work skills to my arsenal.

Worked as a night-shift stocker and a cashier's assistant.

As a stocker, I was tasked with:

  • Sorted merchandise into appropriate departments for display or sale.
  • Communicated effectively with other staff members about customer needs.
  • Replenished items to maintain stock availability.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Arranged merchandise in an attractive manner to promote sales.
  • Faced products on shelves and displays to meet company policies.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

As a cashier's assistant, I was tasked with:


  • Answered customers' questions concerning location, price and use of merchandise.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Interacted politely with customers to promote quality service during checkout.
  • Collaborated with team members to meet sales targets and improve customer satisfaction.
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Handled merchandising and restocking needs for multiple checkout lanes.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Cook's Assistant

Kingpin Pizza
Long Beach, USA
02.2023 - 10.2024
  • Followed recipes closely for consistent taste, quality and presentation
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation
  • Prepared food orders to support waitstaff and other team members
  • Worked with chef to prepare daily food specials and other supplies
  • Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements
  • Portioned meals according to recipe specifications, limiting kitchen waste
  • Distributed food during busy peak periods to drive customer satisfaction
  • Streamlined food preparation process, cutting down meal preparation time

Student Worker

Culver-Stockton College
Canton, USA
01.2024 - 05.2024
  • Worked at a student cafe on campus
  • Served lunch and dinner meals for students on campus
  • Able to handle multiple orders and requests in a small amount of time
  • Able to work and maintain calm mind during peak hours while working

Education

High School Diploma -

Jordan High School
Long Beach, CA
06.2023

Some College (No Degree) -

Long Beach City College
Long Beach, CA

Skills

  • Cleaning and sanitation
  • Food preparation
  • Puller
  • Warehousing
  • Ingredient preparation
  • Safe food handling
  • Stocker
  • Food assembly
  • Knife skills
  • Customer service
  • Cashier team support
  • Professional appearance
  • Friendly and outgoing
  • Order packing
  • Grocery bagging
  • Pallet management
  • Pallet jack handling
  • Willing to learn
  • Customer assistance
  • Heavy lifting
  • Product restocking
  • Punctual and reliable

Hobbies and Interests

  • Listening to music
  • Working out
  • Playing video games
  • Going to the beach

Hobby Description

Listening to music helps me deal with stress, focus on the task given to me, and has given me a boost in confidence. Working out helps me deal with stress, gives me a goal to work for, and keeps me active and healthy. Playing video games gives me a cognitive ability to focus on multiple things at once and use it as a form of stress relieving. The beach is my go-to place to relieve stress, and a form of exercise, as I swim against the waves.

Timeline

Seasonal Employee

Costco Wholesale
10.2024 - 01.2025

Student Worker

Culver-Stockton College
01.2024 - 05.2024

Cook's Assistant

Kingpin Pizza
02.2023 - 10.2024

High School Diploma -

Jordan High School

Some College (No Degree) -

Long Beach City College
Kalani Ferguson