Kalani Harris
Elk Grove,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess/ Server
Fleur de lish Catering
05.2018 - 08.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Used cash registers and credit card machines to cash out customers.
Cashier
Jack in the Box
05.2020 - 10.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintain clean and comfortable environment for customers and employees
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Sales Associate
Target
10.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Sheikh Shoes
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
No Degree - Biological Science B.S.
California State University - East Bay
Hayward, CA05.2027
Skills
- Team Player : I am open to helping others making sure everyone is doing okay and I am willing to help out wherever my help is needed at the moment of time
- Communicator : I have patience which helps me have more communication skills with people if they take a little longer than others to know what they want to do
- Dedicated : Whenever I really have my heart on something I will put my all into that one job, so that way I can be the best employee that I can be
- Responsible : I can't just think about what is best for myself, but also for my other employees and for the business When there is downtime in the store I will spend the time making sure that everything is stocked correctly and ready to go
- Business Development: I am always trying to bring the positive aspect to the business in order to help raise the clientele
Certification
- HEADS UP Concussion certification
- CPR certification
Extra Curriculars
- 2010, 2019, Franklin Jr. Wildcats, Elk Grove, CA, Competitive Cheer, I have been participating in competitive cheer since I was 5 years old
- 05/01/20, 5/19/23, Laguna Creek High School, Elk Grove, CA, High School Cheer, My sophomore year I was able to move up to Varsity which usually consist of juniors and seniors Cheer Captain from sophomore year to senior year.
Volunteer Experience
10/01/14, 12/31/17, Volunteer, Boss Church, Elk Grove, CA, Feeding the Homeless, Use gloves and serving utensils to serve each guest, Be respectful and serve each plate with a smile, Hold small conversations to make guest feel comfortable
References
- Kayla Matthews, (209)-843-3683, Kayiman@gmail.com
- Deanna Taylor, (916) - 247- 7181
- Shamieka Leon, (916)-628-9438
Timeline
Sales Associate
Sheikh Shoes
09.2023 - Current
Sales Associate
Target
10.2021 - 05.2023
Cashier
Jack in the Box
05.2020 - 10.2021
Hostess/ Server
Fleur de lish Catering
05.2018 - 08.2019
No Degree - Biological Science B.S.
California State University - East Bay
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