Kalani Porter
Elk Grove,CA
Summary
My proactive approach to problem-solving and teamwork significantly improved service efficiency and customer loyalty, showcasing my ability to thrive in fast-paced environments. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member (Food Prep & Cashier)
Papa Murphy's
07.2023 - 01.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Sandwich Artist (Food Prep & Cashier)
SUBWAY®Restaurants
04.2023 - 06.2023
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Enhanced customer satisfaction by providing exceptional service and well-crafted food.
Team Lead (Cashier)
McDonalds
09.2022 - 04.2023
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Sava: Sacramento Academic And Vocational Academy
Elk Grove, CA04.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Taking Orders
- Flexible Schedule
- Safe Food Handling
- Inventory Restocking
- Food Running
- Cash Register Operation
- Customer Engagement
Certification
California eFoodHandlers License
Timeline
Crew Member (Food Prep & Cashier)
Papa Murphy's
07.2023 - 01.2024
Sandwich Artist (Food Prep & Cashier)
SUBWAY®Restaurants
04.2023 - 06.2023
Team Lead (Cashier)
McDonalds
09.2022 - 04.2023
High School Diploma -
Sava: Sacramento Academic And Vocational Academy
California eFoodHandlers License
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