Summary
Overview
Work History
Education
Skills
Certification
Outstanding Student Leader 2014
Timeline
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Kalani Ridings

Kalani Ridings

Colorado Springs

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Mountain Vista Dental
03.2023 - Current
  • I am currently the lead admin assistant. In this role I attend regular monthly meetings with the leads of other departments to communicate how we can improve communication and procedures between our departments. I am proficient at answering phones as well as assisting patients schedule appointments and processing in person and online payments.

Sales Specialist

American Family Insurance
11.2021 - 03.2023
  • I work as a sales specialist and customer service representative. This position requires you to multitask as well as hold a timeline for every project.
  • Working several internet leads daily
  • Receptionist
  • Meeting or exceeding quote and sales goals

Walgreens Pharmacy Technician

Walgreens
07.2021 - 11.2021
  • I was apprenticing to become a pharmacy technician. My role included cashing customers out and assisting them with picking up their prescriptions. I also answered the phone and assisted customers with any questions or concerns they may have.

Agent Assistant

American Family Insurance
03.2018 - 07.2021
  • I worked on a numerous amount of tasks daily. This job has taught me how to multi-task and problem solve in a fast paced environment. I worked as a receptionist answering the phones and assisting customers who come by to make payments, vehicle changes, etc.
  • Provide customer service
  • Receptionist
  • Cross selling

Sales Associate

JCPenney
03.2015 - 04.2018
  • I started off as a regular cashier and ended up being the lead of the shoe department. Being the lead in the department meant taking care of any projects, pricing, or moves that needed to be done. I was trained in almost every department. Women’s, juniors, kids, home, jewelry, shoes(men and women’s) stock and pricing support.
  • Provided pleasant customer service
  • Stocked the floor
  • Maintained a clean service environment
  • Responsible for store displays
  • Assisted with returns
  • Conducted credit card transactions through POS System
  • Placed orders
  • Educated customers about Shoes/clothing

Cashier

Covert Ops Paintball
09.2013 - 03.2015
  • When I first was hired, I started off as a referee. I would start/stop games and make sure everyone was playing safe. About a year after working at this establishment, I became “head ref” and cashier. Being “head ref” and cashier I was trusted to opened the establishment every Sunday morning and helped out fellow referees and helped set private groups.
  • Operated cash register[s]
  • Counted out cash drawers
  • Stocked merchandise

Education

High school diploma -

Mitchell High School
Colorado Springs, CO
05.2014

Skills

  • Pricing
  • Cashier (6 years)
  • Customer Service (9 years)
  • Insurance Sales
  • Microsoft Word
  • Microsoft office (3 years)

Certification

  • Property and Casualty License
  • February 2021 to Present

Outstanding Student Leader 2014

Awarded in dance class for attending four years and getting along/ mentoring younger or new dancers

Timeline

Administrative Assistant

Mountain Vista Dental
03.2023 - Current

Sales Specialist

American Family Insurance
11.2021 - 03.2023

Walgreens Pharmacy Technician

Walgreens
07.2021 - 11.2021

Agent Assistant

American Family Insurance
03.2018 - 07.2021

Sales Associate

JCPenney
03.2015 - 04.2018

Cashier

Covert Ops Paintball
09.2013 - 03.2015

High school diploma -

Mitchell High School

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Kalani Ridings