Dynamic and results-driven professional with durable driving experience as an Owner/Operator at HTK Services LLC. Expert in rigging and prioritization, achieving zero accidents while enhancing customer satisfaction. Proven ability to optimize operations and maintain compliance with safety regulations, demonstrating strong leadership and precision in task execution.
Overview
8
8
years of professional experience
Work History
Owner/Operator Truck Driver
HTK Services LLC
03.2022 - Current
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Completed preventive maintenance and mechanical repairs on vehicles.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Completed routine maintenance on truck to keep in working order.
Rigger
Triple B Crane
08.2021 - 02.2022
Ensured precise load placement by accurately calculating load weights and determining proper rigging configurations.
Performed pre-lift meetings with all involved parties to promote clear communication and understanding of roles and responsibilities throughout the lift process.
Assisted crane operators with detailed load charts and calculations in order to guarantee safe weight distribution during the lift process.
Increased efficiency in crane operations by effectively communicating with crane operators and ground personnel..
Enhanced job site safety by conducting regular inspections and maintenance on rigging equipment.
Reported defects on equipment or rigging to proper supervisor.
Assisted in rig down, disassembly and loading of crane.
Calculated appropriate size and weight distribution to safely manage load.
Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
Manager
84 Lumber
12.2020 - 06.2021
Enhanced supervisory and leadership abilities by working closely with supervisor.
Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
Handled day-to-day customer or client questions via telephone or email.
Gained knowledge of company policies, protocols and processes.
Acted with integrity, honesty, and knowledge to promote culture of company.
Used company reports to analyze sales, gross profit and inventory activities.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Combat Engineer
United States Marine Corps
11.2016 - 09.2020
Maintained 100% accountability of assigned equipment worth more than $500,000.
Trained in use of tear gas, passive ordnance, and explosives.
Improved safety measures by conducting risk assessments and implementing appropriate mitigation strategies.
Built and maintained shoot houses for the marsoc training facilities
Optimized resource allocation by conducting thorough logistical analyses for engineering projects within budget constraints.
Optimized resource use and minimized environmental impact during field operations.
Boosted morale and physical readiness by organizing and leading rigorous training sessions.
Trained in small arms, anti-armor and indirect fire weapons.
Served in on-call capacity for last-minute or late-night taskings from leadership.
Maintained required level of proficiency in use of firearms.