Kalantha Hatch
Blue Springs,Missouri
Summary
Accomplished Registered Nurse with licensure across all 50 states. Consistently maintains a high level of productivity, efficiency, and dedication to quality in all aspects of practice. Possesses specialized knowledge in various areas such as tele-health, cardiology, hospice, and medical-surgical nursing. Demonstrates adeptness in building and inspiring healthcare teams to deliver exceptional patient care. Exceptional interpersonal and communication abilities with a meticulous approach to patient charting and record-keeping.
Seeking a role that will allow me to utilize my experience, knowledge, and education to contribute to the success of the organization as well as the health and safety of the community.
Overview
8
8
years of professional experience
Work History
Virtual Staff Nurse
Optum Virtual Primary Care
11.2021 - Current
- Manage patient - provider relationships and maintaining communication
- Assisting with rooming the patient, taking vital signs, updating and verifying medications, updating medical records
- Initiating and completing prior authorizations for medications
- Critical thinking, interpreting information and forming conclusions.
- Staff scheduling
- Time management and working autonomously.
Telehealth RN
UnitedHealth Care
11.2020 - 11.2021
- Triage patients through active listening, assessment, and use clinical judgement to direct patient to seek appropriate level of care
- Engage member or families to coordinate services, community resources, and treatment needs
- Identify early risk factors and conducting ongoing assessments and documentation
- Build relationships with members and their families and assisting with their health care choices.
Clinical Support/Staff Nurse
St. Joseph’s West Hospital
01.2016 - 10.2020
- Ensure patient care meets established nursing care standards and the JCAHO national patient safety goals
- Monitor and evaluate patient care through the direct rounds and consultation
- Orient and train employees in work procedures, protocols, standards, and safety/security practices
- Staff Nurse Responsibilities: Perform primary nursing care; communicate directly with physicians and other healthcare professionals
- Delegated nursing responsibilities to ensure safe and consistent patient care
- Perform assessments, develop, and implement plans of care, and evaluate plans of care
- Critical thinking to intervene with appropriate intervention for urgent/emergent care
- Acted as liaison between patients and physicians to address problems and patient/family concerns
- Facilitated the recovery process through coordination of discharge planning in collaboration with physicians, case managers, nurses, and social workers
- Educated patients/families in areas of prevention, medication, and pain management.
Education
Bachelor of Science in Nursing -
Central Methodist University
01.2018
Associate Degree in Nursing -
Saint Charles Community College
01.2016
Skills
- Patient Care
- Patient Triage
- Patient Education
- Patient Safety
- Medication and IV administration
- Infection control measures
- Family Education
- Case Management
- Patient Counseling
- Cardiac Nursing
- Hospice Care
- Chronic Disease Management
- Critical Thinking
- Compassionate and Caring
- Delegation and Motivation
- Care Coordination
- Microsoft Office
Accomplishments
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Collaborated with team of in the launch and development of Optum Virtual Primary Care.
- Key stakeholder and developing a 24/7/365 triage\clinical question line for UHC’s IFP population (~1M members). Triage line took incoming calls for patients of all ages all over the country.
Awards And Qualifications
- Nomination for Optum Superhero Award 2022 and 2023 for outstanding nursing and customer service.
- VOYCE Caregiver Award 2018 Exceptional Caregiver Award Nominee.
- Daisy Award for Extraordinary Nurses in April 2017.
- Ability to work independently.
- Outstanding interpersonal and communication skills; superior accuracy in patient history, charting, and other documentation.
- Adapt to change and new ways of working quickly and efficiently.
- Strong customer orientation
- Excellent time management skills and highly organized.
- Make suggestions for increasing and effectiveness of changes.
- Experience and knowledge of MS Word, Excel, Outlook, Office, Epic
Timeline
Virtual Staff Nurse
Optum Virtual Primary Care
11.2021 - Current
Telehealth RN
UnitedHealth Care
11.2020 - 11.2021
Clinical Support/Staff Nurse
St. Joseph’s West Hospital
01.2016 - 10.2020
Bachelor of Science in Nursing -
Central Methodist University
Associate Degree in Nursing -
Saint Charles Community College
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