Kalasia Bradshaw
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Slicer Operator
Jersey Mike's Subs
08.2020 - 08.2021
- Ensured timely order fulfillment with accurate slicing of materials according to specifications.
- Increased customer satisfaction, achieving precise cuts for customized orders.
- Collaborated with team members to streamline workflow and improve overall efficiency in the slicing process.
- Assisted in training new hires on proper slicer operation techniques and safety protocols.
- Consistently met or exceeded performance goals established by management, contributing significantly to the company''s overall success and growth.
Deli Customer Service
Wegmans
05.2018 - 09.2019
- Ensured freshness of products by rotating stock, checking expiration dates, and promptly removing any unsuitable items from display cases.
- Maintained a safe environment for customers and employees by adhering to food safety guidelines and sanitizing work surfaces regularly.
- Provided exceptional customer service through attentive listening, clear communication, and prompt assistance with special requests or dietary concerns.
- Reduced wait times for customers by efficiently multitasking between tasks such as taking orders, cleaning, and stocking shelves.
- Contributed to positive teamwork dynamics through active collaboration, sharing workload during peak hours, and supporting colleagues in their tasks when needed.
- Enhanced customer experience by offering personalized recommendations based on individual preferences or dietary requirements.
- Aided merchandising efforts by creating visually appealing displays of deli products that showcased variety and quality of offerings.
- Adhered to company policies regarding food safety, sanitation, and customer service standards to maintain overall store quality.
- Assisted in training new hires on deli department procedures, equipment usage, and proper food handling techniques.
- Participated in regular staff meetings to discuss department needs, review performance metrics, and identify opportunities for continuous improvement.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Education
Bachelor of Science - Biology
Moravian University
Bethlehem, PA05.2024
Associate of Science - Biology
Lehigh Carbon Community College
Schnecksville, PA08.2022
High School Diploma -
Whitehall High School
Whitehall, PA06.2017
Skills
- Customer service
- Machine Operation
- Record keeping
- Project management
- Team collaboration
Timeline
Slicer Operator
Jersey Mike's Subs
08.2020 - 08.2021
Deli Customer Service
Wegmans
05.2018 - 09.2019
Bachelor of Science - Biology
Moravian University
Associate of Science - Biology
Lehigh Carbon Community College
High School Diploma -
Whitehall High School
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