

Experienced technology professional with 13+ years in site reliability engineering, cloud automation, software development, and applied AI/ML. Currently Lead SRE at Optum, driving automation, scalability, and ML-powered solutions. Pursuing Postgraduate Program in AI/ML at UT Austin (expected Jan 2026), focusing on cloud-scale systems, AI/ML, and production-grade automation pipelines.
Created monitoring dashboards & proactive alerts - Automated incident response and optimized IT operations - Improved uptime via performance tuning & system optimization
o Optimizing On-Call Rotations and Processes and Involved in handling complicated, cross platform issues in
production.
o Building automation and software to any tasks or parts of the system that would benefit from performing manual
routine.
o Creating customised dashboards for the application teams to easily identify any breakages in the application flow.
o Creating and monitoring the alerts to identify the issues upfront before end users reported the issue.
o Monitor application performance and take necessary steps to improve the overall application performance and
stability and come up with an alert/dashboard.
Supporting Java and Restful Web services in Technical and functional aspects by following agile or devops
methodology and reporting directly to client.
o Interaction with Clients to understand the requirements and converting those in to functional requirements, design
and in development.
o Design applications based on identified architecture and support implementation of design by resolving complex
technical issues during development and deployment.
o Unit test software using latest test strategies and frameworks to ensure optimization reliability and proper
functionality
o Perform performance optimizations on Spring Boot, Hibernate.
o Coordinated with geographically distributed teams for a successful development, testing and deployment of a
project.
o Participated in code and design reviews and used sonar tool for code quality improvements and fix security
vulnerabilities reported by checkmarx.
o Design and development of Restful web services using Spring mvc, spring-boot micro services.
o Involved in unit and integration testing using tools like Cucumber
‘Super-Hero’ Award – Automated customized reporting tool,
‘Live Award’ – Infra-level multi-tenancy improvements (FY 2022),
‘Star Team’ Award – Team excellence recognition,
UK Client E-Card – Timely delivery of BT NextGen TV project