Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kalaysha Washington

Gary

Summary

Dynamic and results-driven professional with extensive experience in customer service and caregiving, notably at Burger King. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in time management and CPR certified, I excel in fast-paced environments while delivering compassionate care and support to clients.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Cashier Manager

Burger King
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.

  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.

Caregiver

Gentle Touch Home Health Care
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Sales Associate

Rainbow Shops
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

DSP

IN-PACT
04.2024 - 12.2025
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Recorded status and duties completed in logbooks for management.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Order Picker

Amazon
10.2024 - 11.2024
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.

Education

School of One @easttech
Cleveland, OH
06.2021

Skills

  • Store opening and closing
  • Time management
  • Fast learner
  • Multitasking
  • Vital signs monitoring
  • Critical thinking
  • Clear communication
  • CPR certification
  • Elderly care
  • Respectful and compassionate
  • Patient care
  • Daily living assistance

Certification

Homehealth aide certification

CPR-First Aide Certification

Timeline

Order Picker

Amazon
10.2024 - 11.2024

DSP

IN-PACT
04.2024 - 12.2025

Cashier Manager

Burger King

Caregiver

Gentle Touch Home Health Care

Sales Associate

Rainbow Shops

School of One @easttech

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Kalaysha Washington