Kale Groschelle-Graham

• Processed credit card transactions quickly and securely.
• Attended weekly team meetings to review performance goals and objectives.
• Maintained cleanliness of store environment including floors, windows, displays.
• Developed promotional strategies to increase sales volume.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Provided accurate information about products, prices and services.
• Conducted inventories on a regular basis to track stock levels.
• Organized stockroom shelves according to size, color or style.
• Handled customer complaints in a professional manner.
• Greeted customers and provided exceptional customer service.

Infantry Team Member (E-4 Specialist), United States Army – Various Locations, Dates of Service: Oct 2022 – April 2025.

• Led and collaborated with a 4–10 person team in high-stakes environments, ensuring the successful completion of missions under pressure and in austere conditions.
• Trained in tactical operations, navigation, equipment maintenance, and emergency response, with a strong focus on safety, accountability, and situational awareness.
• Developed expertise in operational planning, logistics, and mission execution, consistently meeting or exceeding performance standards.
• Demonstrated leadership by mentoring junior soldiers, managing team tasks, schedules, and morale.
• Maintained, inspected, and managed inventory of equipment and sensitive gear valued at over $250,000, with zero losses.
• Completed extensive physical and mental training, enhancing endurance, adaptability, and resilience in challenging conditions.
• Earned commendations for performance, teamwork, and reliability during field operations and live training exercises.

Key Skills.

• Leadership and Team Coordination.
• Risk Management and Decision-Making.
• Communication (verbal and written)
• Conflict Resolution.
• Logistics and Supply Chain Awareness
• Emergency Preparedness.
• Physical and Mental Resilience.

• Checked machinery for proper functioning before use.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
• Operated a variety of machinery and tools safely and efficiently.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Utilized various software and tools to streamline processes and optimize performance.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Completed routine maintenance and repair.
• Managed inventory and supplies to ensure materials were available when needed.
• Managed household errands and other essential duties.
• Operated equipment and machinery according to safety guidelines.

• Managed inventory levels of ingredients and supplies necessary for daily operations.
• Performed basic administrative duties such as inventory management, ordering supplies.
• Adhered to food safety standards when storing and preparing foods.
• Monitored stock levels of food items and ordered more when necessary.
• Provided guidance to junior cooks regarding food preparation methods and techniques.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Resolved customer complaints regarding food quality or services provided.
• Coordinated with wait staff to ensure timely delivery of meals to customers.
• Organized storage areas for efficient usage of space.
• Ordered supplies as needed for the kitchen.
• Supervised and trained kitchen staff on proper preparation techniques.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Took inventory counts before and after shifts to complete food inventory or storage sheets.

• Answered phone calls regarding inquiries about products or services.
• Participated in training sessions for new employees when needed.
• Assisted customers with product selection and ordering process.
• Operated cash registers to process payments from customers.
• Maintained a clean and organized work area throughout shift.
• Managed inventory levels of ingredients and supplies necessary for daily operations.
• Performed basic administrative duties such as inventory management, ordering supplies.
• Adhered to food safety standards when storing and preparing foods.
• Monitored stock levels of food items and ordered more when necessary.
• Adjusted seasonings of dishes during cooking process in order to enhance flavors.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Checked food before serving it to customers.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Assisted in training new servers.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Took orders from customers accurately and in a timely manner.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Accurately recorded orders on cash register and point-of-sale system.
• Greeted guests and provided menus.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Followed health safety guidelines when preparing and serving food products.
• Provided excellent customer service to ensure satisfaction.
• Delivered food orders promptly and courteously.