Summary
Overview
Work History
Education
Skills
Timeline
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Kale Noer

QSR Manager
Manhattan,Kansas

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

6
6
years of professional experience

Work History

Mover-Packer

Flint Hills Movers
04.2023 - Current
  • Arranged items at destination according to customer requests and instructions.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 75 lbs.
  • Followed safety protocols to prevent accidents and injuries.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Followed verbal and written instructions to properly move and ship products.
  • Maintained clean, orderly work environment free of hazards.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Communicated with customers courteously and professionally to drive satisfaction.

Lead Painter

Falley And Ark Valley Painters
11.2022 - 04.2023
  • Provided supervisor with daily status report on all job tasks and workers' duties.
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.
  • Executed work orders for painting team as part of larger project schedule.
  • Primed, painted, varnished and lacquered walls and surfaces.
  • Followed safety procedures and properly used protective gear while painting.
  • Conducted final work check to assess quality and make corrections if necessary.
  • Interacted with clients to report progress and verify timetable for completed work.
  • Trained new staff on initial setup routines and continual work monitoring procedures.
  • Performed regular preventive maintenance on tools and equipment to support best quality of work.

Assistant Manager

Dominoes Pizza
03.2019 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Sales Associate

Ray Apple Market
07.2017 - 03.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma -

Council Grove Junior Senior High School
Council Grove, KS
05.2019

Skills

  • Delivery Management
  • Freight Labeling
  • Invoice Verification
  • Wrapping and Boxing
  • Time Management
  • Conflict Mediation
  • Team Collaboration
  • Verbal and Written Communication
  • Equipment Operation
  • Problem-Solving Skills
  • Inventory Controls
  • Payment Handling
  • Staff Management

Timeline

Mover-Packer

Flint Hills Movers
04.2023 - Current

Lead Painter

Falley And Ark Valley Painters
11.2022 - 04.2023

Assistant Manager

Dominoes Pizza
03.2019 - 11.2022

Sales Associate

Ray Apple Market
07.2017 - 03.2019

High School Diploma -

Council Grove Junior Senior High School

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Kale NoerQSR Manager