Kaleah Martin
Valdosta,Georgia
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
8
8
years of professional experience
Work History
Property manager
Investors Management CO.
06.2020 - Current
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Manage multiple properties and traveled to different properties to train new managers.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Leasing Agent
WESTTOWN COTTAGES
04.2018 - 05.2020
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Participated in property inspections to prepare for move-ins and move-outs.
Leasing Manager
Valdosta Student Housing
08.2016 - 04.2018
- Responding to telephone inquiries, providing quality service to customers and potential customers
- Listen attentively to callers needs to ensure a positive customer experience
- Interviewed, hired, and trained new employees
- Worked closely with visual merchandising to properly set store promotions
- Organized engaging social events and programs to promote a sense of community among residents.
- Assisted with room selection processes, providing support and guidance for students navigating their housing options.
- Maintained up-to-date knowledge of campus policies and resources to provide accurate information to residents.
- Coordinated move-in day activities including logistic preparation beforehand as well as welcoming incoming students while assisting them in navigating their new living environments.
- Conducted regular inspections of common areas to ensure cleanliness, safety, and adherence to community standards.
- Collaborated with maintenance staff to promptly address facility issues, ensuring comfortable living conditions for residents.
Education
BACHELOR’S BUSINESS ADMINISTRATION -
Strayer universitY
04.2020
Skills
Timeline
Property manager
Investors Management CO.
06.2020 - Current
Leasing Agent
WESTTOWN COTTAGES
04.2018 - 05.2020
Leasing Manager
Valdosta Student Housing
08.2016 - 04.2018
BACHELOR’S BUSINESS ADMINISTRATION -
Strayer universitY
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