Kaleah Martin
Valdosta,Georgia
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
8
8
years of professional experience
Work History
Property manager
Investors Management CO.
06.2020 - Current
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Manage multiple properties and traveled to different properties to train new managers.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Leasing Agent
WESTTOWN COTTAGES
04.2018 - 05.2020
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Participated in property inspections to prepare for move-ins and move-outs.
Leasing Manager
Valdosta Student Housing
08.2016 - 04.2018
- Responding to telephone inquiries, providing quality service to customers and potential customers
- Listen attentively to callers needs to ensure a positive customer experience
- Interviewed, hired, and trained new employees
- Worked closely with visual merchandising to properly set store promotions
- Organized engaging social events and programs to promote a sense of community among residents.
- Assisted with room selection processes, providing support and guidance for students navigating their housing options.
- Maintained up-to-date knowledge of campus policies and resources to provide accurate information to residents.
- Coordinated move-in day activities including logistic preparation beforehand as well as welcoming incoming students while assisting them in navigating their new living environments.
- Conducted regular inspections of common areas to ensure cleanliness, safety, and adherence to community standards.
- Collaborated with maintenance staff to promptly address facility issues, ensuring comfortable living conditions for residents.
Education
BACHELOR’S BUSINESS ADMINISTRATION -
Strayer universitY
04.2020
Skills
Client Relationship Management
Office Administration
Team building and Supervision
Time Management
Effective Communication
Problem Solver
Property management
Marketing and advertising
Timeline
Property manager
Investors Management CO.
06.2020 - Current
Leasing Agent
WESTTOWN COTTAGES
04.2018 - 05.2020
Leasing Manager
Valdosta Student Housing
08.2016 - 04.2018
BACHELOR’S BUSINESS ADMINISTRATION -
Strayer universitY