Kaleah Merritt
Cleveland,Ohio
Summary
Resourceful Page with a knack for completing tasks efficiently and productively. Specialize in document management, information retrieval, and customer service. Excel in communication, time management, and adaptability, ensuring smooth operations and positive interactions.
Overview
16
16
years of professional experience
Work History
Page
Cleveland Public Library
Cleveland, Ohio
10.2008 - Current
- Prepared displays of new materials and special events within the library.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Conducted periodic weeding and inventory control to maintain current library collections.
- Prepared and maintained displays and displayed cases.
- Provided reference services to patrons by helping them locate resources and answer basic questions.
- Performed regular shelf reading duties to ensure accuracy of call numbers on shelves.
- Participated in training sessions related to library policies and procedures.
- Assisted patrons with locating items in the stacks and on the shelves.
- Oversaw the organization and shelving of library materials to ensure ease of access.
- Provided exceptional customer service, resolving patron issues and inquiries efficiently.
- Maintained accurate library records, including cataloging and inventory management.
- Assisted with special projects such as weeding outdated material from collection.
- Returned books to circulation by placing on proper shelves.
- Identified and removed worn or outdated books and media.
- Worked closely with other staff members to promote customer service excellence.
- Developed strong understanding of cataloging books and other materials through various methods.
- Answered patrons' questions and assisted in finding materials requested.
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
- Restocked returned items to correct shelf or storage locations.
- Organized book carts, maintained collections, and re-shelved books.
Education
Associates degree - Pharmacy Tech
Remington College
Cleveland, OH12-2006
Intermediate Certificate - Computer And Information Systems
JPC Computer Learning Center
Cleveland, OH08-2005
High School Diploma -
John F. Kennedy
Cleveland, OH06-2003
Skills
- Calendar management
- Microsoft office expertise
- Adaptable mindset
- Meeting scheduling
- Exceptional organization
- File organization
- Professional phone etiquette
- Document management
- Staff management
- Interpersonal skills
- Multitasking
- Problem-solving aptitude
- Stress tolerance
- Physical stamina
- Inventory monitoring
- Problem-solving
- Multitasking capacity
- Adaptive planning
- Adaptability and flexibility
- Task prioritization
- Public relations
Timeline
Page
Cleveland Public Library
10.2008 - Current
Associates degree - Pharmacy Tech
Remington College
Intermediate Certificate - Computer And Information Systems
JPC Computer Learning Center
High School Diploma -
John F. Kennedy
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