Kaleah Sears
Myrtle Beach,SC
Summary
Dynamic and analytical resource coordinator data analyst and district manager with extensive experience in strategic planning, data analysis, and project execution. Seeking a challenging role where I can leverage my skills in optimizing resource utilization, driving demand management, and collaborating with cross-functional teams to deliver innovative and effective solutions. Committed to enhancing business processes and contributing to organizational success through strategic data insights and reporting.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Resource Coordinator Data Analyst
UKG (Ultimate Kronos Group)
Myrtle Beach, United States
10.2021 - 07.2024
- Developed and managed comprehensive staffing strategies, acting as the primary contact for resource supply and demand readiness to ensure optimal alignment and utilization
- Collaborated closely with leadership, consultants, and internal teams to maximize resource efficiency, address skills gaps, and mitigate risks
- Monitored project pipelines and conducted capacity planning and utilization analyses, proposing solutions to enhance project efficiency and manage risks
- Built and nurtured partnerships with business development and learning teams to improve resource management practices and promote an Enterprise Mindset within the team
- Coordinated tasks and milestones with team members, vendors, and stakeholders, resolving staffing conflicts through innovative solutions and ensuring timely project delivery
- Prioritized and allocated resources effectively, implemented process improvements, and developed contingency plans to boost project performance
- Analyzed Statements of Work, led pipeline review meetings, and provided actionable recommendations based on utilization forecasts and skill assessments
- Revised and implemented Standard Operating Procedures (SOPs), and created a detailed skills matrix for accurate and up-to-date resource profiling
- Liaised with business unit leaders and analysts to align strategies and KPIs with data solutions, driving demand management and optimizing reporting functions
- Ensured overall visibility of business-specific analytics, worked with project teams to deliver solutions in line with enterprise data strategies, and made strategic recommendations for improvements
- Monitored business changes, recommended enhancements based on analytics, and developed documentation for knowledge transfer and peer reference.
District Sales Manager
AMERICAN EAGLE OUTFITTERS INC.
South Carolina, United States
08.2015 - 10.2021
- Consistently delivered exceptional results, driving annual revenues of $33-$41 million
- Effectively managed the alignment and integration of three markets using change management strategies and team building
- Led and coached a team of 14 direct reports and over 400 indirect reports
- Recruited, interviewed, and selected top talent for the market resulting in 10 store annualizing business year over year consistently
- Strategically planned Merchandising in collaboration with Visual Merchandising partners focusing on presentation for maximum capacity and productivity
- Implemented talent development initiatives, resulting in 18 internal promotions
- Strategically planned and navigated seasonal fluctuations in tourist-driven markets, achieving consistent year-over-year sales growth
- Spearheaded the regional launch of a Leadership Development Program, incorporating Inclusion & Diversity training and Situational Leadership
- Earned the Diamond Council award twice for outstanding performance.
Clearance Strategy Project Management
AMERICAN EAGLE OUTFITTERS INC.
Myrtle Beach, United States
04.2018 - 10.2021
- Spearhead the launch of the company's Clearance Strategy location, overseeing the project from inception to successful opening.
- Managed project timelines, merchandise / product flow meticulously, ensuring on-time execution and coordinating activities with the project team and general contractor
- As a Project Manager conducted walkthroughs and held teams accountable for meeting deadlines and deliverables
- Collaborated directly with home office and Senior VPs, providing crucial feedback that significantly contributed to the successful launch of an additional 14 stores
- Assisted in creating the Standard Operating Procedure for all Clearance stores to ensure consistent operations and merchandising
- Identified and cultivated top talent instrumental in the successful opening of the additional 14 locations
- Continued to serve as a key resource at the company level in Project Management, providing feedback that drove operational process improvements across the project.
Kronos Special Project Manager
AMERICAN EAGLE OUTFITTERS INC.
South Carolina, United States
08.2015 - 12.2018
- Spearheaded the launch of the pilot market for the Kronos project, providing crucial feedback to the home office on application and configuration requirements
- Collaborated with Store Operations and home office partners to develop educational tools and coordinated training for over 100 store leaders and district leaders
- Supported and facilitated the initial deployment of Kronos across districts and regions
- Recognized as an expert among District and Regional leaders, frequently leading training calls
- Contributed to the development of the District Schedule Review Process
- Identified and cultivated expert talent utilized throughout the organization.
Retail Store Manager
AMERICAN EAGLE OUTFITTERS INC.
South Carolina, United States
06.2000 - 08.2015
- Led the launch of the company's Leadership Development (L&D) Program, developing and implementing training materials across the organization
- Conducted extensive district and regional training sessions and played a crucial role in the onboarding process for new hires
- Managed comprehensive recruitment processes, including recruiting, interviewing, selecting, and onboarding employees and managers
- Created tailored Succession Plans to ensure organizational readiness and continuity, addressing specific market needs
- Successfully promoted and mentored four store managers and eight support leaders, overseeing teams of up to 100 employees per store
- Drove significant business growth, increasing store volume to over $5 million within one year
- Served as a respected leader at the regional and district levels, collaborating with the Credit/Loyalty Department and other partners to advance strategic initiatives
- Earned multiple Gold and Diamond awards for exceptional performance and contributions.
Education
Marketing -
University of South Carolina
06.2006
Skills
- Data Analysis
- Problem-Solving
- Analytical Skills
- Project Management
- Effective Communication
- Talent management
- Microsoft Office
- Workforce Planning
- Capacity Planning
- Market Research
- KPI Monitoring
- Microsoft Excel
- Resource Planning
- Workforce Management
Certification
RMCP Certified
Timeline
Resource Coordinator Data Analyst
UKG (Ultimate Kronos Group)
10.2021 - 07.2024
Clearance Strategy Project Management
AMERICAN EAGLE OUTFITTERS INC.
04.2018 - 10.2021
District Sales Manager
AMERICAN EAGLE OUTFITTERS INC.
08.2015 - 10.2021
Kronos Special Project Manager
AMERICAN EAGLE OUTFITTERS INC.
08.2015 - 12.2018
Retail Store Manager
AMERICAN EAGLE OUTFITTERS INC.
06.2000 - 08.2015
Marketing -
University of South Carolina
References
References available upon request.
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