Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaleatrice Ford

Albany,GA

Summary

Dynamic Human Resources Manager with a proven track record in employee engagement initiatives and recruitment strategies. Skilled in conflict resolution and compliance, with a commitment to fostering a collaborative work environment.

Overview

21
21
years of professional experience

Work History

Human Resources Manager

Olam Edible Nuts
Blakely, Georgia
12.2024 - Current
  • Developed and implemented employee engagement initiatives to enhance workplace culture.
  • Managed recruitment processes, including job postings and candidate screening.
  • Facilitated onboarding programs to integrate new hires into the organization.
  • Conducted performance evaluations to ensure alignment with company goals.
  • Administered employee benefits programs, ensuring compliance and effective communication.
  • Led training sessions to promote professional development among staff members.
  • Resolved employee relations issues through effective communication and mediation techniques.
  • Collaborated with management to refine HR policies and procedures across departments.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Created job postings, tracked applicants and maintained applicant database.
  • Identified, screened and interviewed potential employees.
  • Organized orientation sessions for new hires and provided them with onboarding information.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Held exit interviews and documented information discussed with employees.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
  • Prepared presentations to company executives regarding employee performance and retention trends.
  • Helped with employee transfers and referrals.
  • Suggested promotions and wage increases according to employee performance.
  • Created and implemented employee retention strategies.
  • Handled employee discipline and termination to address policy infractions.
  • Scheduled meetings with employees to address concerns and grievances.
  • Organized team building activities to foster collaboration among staff members.
  • Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
  • Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
  • Developed and implemented recruitment strategies to attract qualified candidates.
  • Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Identified operational weaknesses to improve or innovate people, programs and processes.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Ensured compliance with federal, state and local employment laws.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.

Associate HR Manager (Union)

Smithfield Foods
, NC
09.2021 - Current
  • Serves as a Business Partner to the facility.
  • Ensure all required posters are posted for employees, visitors, and applicants.
  • Facilitate program and initiatives for employee retention and engagement.
  • Develop and implement HR strategies and initiatives aligned with OER programs, turnover/retention, and employee engagement.
  • Provide coaching, advice, council, and support for leadership, managers, employees, and peers.
  • Ensure appropriate company disciplinary process is followed-conduct investigation and disciplinary action follows when appropriate.
  • Maintains working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions.
  • Represents management in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between union personnel, supervisor, and the management team.
  • Responds to all EEOC and NLRB charges.
  • Conducts new-hire orientation.
  • Provide tracking of all programs.
  • Bridge management and employee relations by addressing grievances and other issues.
  • Manage attendance policy.
  • Ensure new hire program is being followed through.
  • Conduct training sessions related to ethics, benefits, safety etc.
  • Manage HR team by implementing trainings for staff.
  • Ensure HR department recognition programs are being implemented i.e., birthdays anniversaries etc.
  • Facilitate general production engagement programs respond to emails in a timely manner ensure legal compliance throughout the Human Resource Department.
  • Manage compensation and benefits.
  • Oversee and manage performance review system that drives high performance.
  • Participate in unemployment hearings.

Generalist, Human Resources (Union)

Keystone/ Tyson Foods
, GA
06.2019 - 08.2021
  • Partners with employees and management to communicate various human resource policies, procedures, laws, standards, and other government regulations.
  • Conducts exit interviews, analyzes data, and makes recommendations to the management team for corrective action and continuous improvement.
  • Responds to employee relation issues such as employee complaints, harassment allegations and civil rights complaints.
  • Represents the company for any unemployment claims.
  • Facilitates or provides training (including orientation) to the workforce.
  • Maintains and coordinates employee recognition programs.
  • Interviews, screens, and recruits job applicants to fill entry-level, professional, and technical job openings.
  • Reviews applications and interviews applicants to match experience with specific job-related requirements.
  • Maintains working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions.
  • Represents management in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between union personnel, supervisor, and the management team.
  • Responds to all EEOC and NLRB charges.
  • Conducts new-hire orientation.

Generalist, Human Resources

Performance Food Group
, GA
05.2016 - 06.2019
  • Recruiting, screening / interviewing, and hiring of prospective candidates.
  • Manage cost effectiveness and methods of recruiting.
  • Ensure all new hires complete a post-offer, pre-employment drug test and physical, as required.
  • Manage new hire orientations to include but not limited to benefits, policies and procedures, company history and other pertinent information.
  • Facilitate associate relation issues during absence of Director, HR.
  • Gather necessary information, research, and discusses with appropriate parties as necessary.
  • Assist with finding solutions.
  • Stay abreast of situations to ensure problems are resolved.
  • Keep Director, HR abreast of all situations.
  • Assist with creating, implementing, maintaining, and updating human resources policies and procedures.
  • Assist with providing benefit information to associates, by directing associates to PFG’s Benefits Center.
  • Encourage timely benefit elections.
  • Ensure necessary information is input into the Human Resources Information Systems (HRIS) in a timely manner.
  • Ensure fair pay practices for all associates.
  • Assist with creating and maintaining job descriptions for all positions.
  • Ensure job descriptions are reviewed between associates and respective managers/supervisors.
  • Maintain and ensure legal compliance of associate personnel files and HRIS database.
  • Assist in maintaining the HRIS system.
  • Attend training as required and necessary.
  • Provide ad hoc reports as requested.
  • Help maintain accurate information regarding annual HR reviews (e.g., new hire, disciplinary action, termination, etc.).
  • Provide necessary reports, logs, files, etc. as requested during reviews.

Human Resource Coordinator

Coveris
Albany, GA
01.2015 - 01.2016
  • Responsible for being the plant liaison by providing accurate and timely communication to employee benefits and corporate Human Resources.
  • Responsible for ensuring compliance with all Health Insurance Portability and Accountability Act (HIPAA) requirements for new employees, and for employees terminating their employment with Coveris.
  • Responsible for advising departing employees of their COBRA benefits.
  • Maintain accurate employee personnel records and separate medical records.
  • Responsible for accurate and timely processing of worker’s compensation and the management of worker’s compensation claims to minimize insurance expense and maximize employee work effectiveness.
  • Manage and provide administrative support for the Pay for Performance System which includes accuracy, prompt scheduling of applicants, tracking of progress and maintain process consistency.
  • Coordinate forecasting of employment needs.
  • Interface with Department of Labor and/or other agencies for initial screening and coordinate interview process.
  • Notify Quick Start and/or other agency of pre-employment training needs and time frames.
  • Upon completion pre-employment training, direct the new employee orientation process.
  • Monitor and maintain records of new employee assessments.
  • Responsible for issuing, activating and de-activating keycards and identification badges.
  • Review plant policies and Employee Handbook at least annually to ensure compliance with Coveris Products, Inc. corporate policies and all state and federal regulations.

Payroll/Staffing Coordinator

Healthcare Staffing
Albany, GA
01.2012 - 01.2015
  • Maintain a current listing of all resident care employee phone numbers.
  • Update business office with current posting of all phone numbers for department heads.
  • Maintain daily tardy and absenteeism calendars; assist in record keeping for employee performance appraisals.
  • Work with Director of Nursing and H.R. when scheduling modified work duty employees in accordance with work restrictions and facility policy.
  • Assist employees with accurate completion of forms pertinent to scheduling and staffing.
  • Complete monthly nursing schedule coordinating requests to ensure appropriate coverage of units.
  • Consult with nursing department staff and supervisors concerning the staffing/scheduling needs to reduce/eliminate problems.
  • Complete and post work sheets/time schedules.
  • Answer employee calls regarding staffing/scheduling functions.
  • Prepare written correspondence as necessary.
  • Answer applicant calls regarding position availability and coordinate interviews as deemed appropriate.
  • Develop and maintain a good working rapport with interdepartmental personnel, as well as other departments within the facility.
  • Ensure newly hired nursing staff has time cards and schedules prior to first day of work.
  • Assist in interviewing CNAs when requested.
  • Confirm license/certification and current standing with state approved agencies for all new hires prior to orientation date.
  • Maintain confidentiality of all pertinent employee information.
  • Assist with maintaining records of current certifications/licenses for nursing department employees.
  • Assist with record keeping for facility in-service education, and orientation classes for newly hired personnel.
  • Performs other related assignments as required.

Tax Clerk/Secretary

Dougherty County Tax Department
Albany, GA
01.2007 - 01.2012
  • Collects unsecured personal property, delinquent, secured and supplemental taxes.
  • Collects taxes over the counter and posts collections to appropriate tax rolls and records.
  • May explain tax statements and penalties to the public.
  • Releases bonds when taxes are paid.
  • Compose correspondence pertaining to delinquency taxes.
  • Computes delinquent charges and costs.
  • Maintains records of outstanding delinquent tax balances.
  • Create monthly reports of unsecured personal property redemptions and maintains records.
  • Posts figures to a variety of tax records and maintains records and files.
  • Assists in the public auction including deed to purchaser and deposits of proceeds.
  • Researches and files claim on bankruptcy cases.

General Appraisal/Data-Entry Clerk

Tyler Technologies CLT Division
Dayton, OH
01.2006 - 01.2007
  • Determines which entries from field documents require transfer to the computer.
  • Inputs specific information to the appropriate screens using a PC.
  • Reviews field documents for accuracy and consistency.
  • Identifies and resolves minor discrepancies, as required.
  • Transfers hand-drawn sketches from the field documents to the computer system using computer vectoring.
  • Ensures that the computer sketch dimensions and area are consistent with the field document.
  • Addresses and resolves simple discrepancies, as required.
  • Reviews images for clarity and resolution.
  • Maintains personal production records and submits as required.

Customer Service Rep

The Home Depot
Albany, GA
01.2005 - 01.2006
  • Ensures customer care and selling are #1 priority.
  • Maintains a clean work area and replenishes required supplies.
  • Monitors security alarms on front doors and logs all incidents in the Electronic Article Surveillance (EAS) logbook.
  • Offers great, friendly, and efficient customer service by responding quickly to customer calls, making eye contact, smiles and greet customers, answers customers questions and concerns.
  • Answers telephone professionally; monitors incoming calls to ensure timely associate response.
  • Understands and uses proper intercom (P.A.) etiquette.
  • Processes returns on a continual basis and call associates as needed to return stray merchandise to its designated location on the sales floor.
  • Understands the processing of Western Union transactions and money orders.

Education

Bachelor of Science - Human Resource Management

University of Maryland Global Campus
Adelphi, MD
01-2026

Skills

  • Employee engagement
  • Talent acquisition
  • Performance evaluation
  • Training and development
  • HR compliance
  • Conflict resolution

Timeline

Human Resources Manager

Olam Edible Nuts
12.2024 - Current

Associate HR Manager (Union)

Smithfield Foods
09.2021 - Current

Generalist, Human Resources (Union)

Keystone/ Tyson Foods
06.2019 - 08.2021

Generalist, Human Resources

Performance Food Group
05.2016 - 06.2019

Human Resource Coordinator

Coveris
01.2015 - 01.2016

Payroll/Staffing Coordinator

Healthcare Staffing
01.2012 - 01.2015

Tax Clerk/Secretary

Dougherty County Tax Department
01.2007 - 01.2012

General Appraisal/Data-Entry Clerk

Tyler Technologies CLT Division
01.2006 - 01.2007

Customer Service Rep

The Home Depot
01.2005 - 01.2006

Bachelor of Science - Human Resource Management

University of Maryland Global Campus

Similar Profiles

CREATE PROFILE