Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaleb Bedard

Knoxville,United States

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Corner 16
05.2021 - Current


  • Managed a high-volume workload, efficiently multitasking between taking orders, serving multiple tables, and processing payments accurately and efficiently
  • Resolved customer complaints and concerns promptly and professionally, utilizing strong interpersonal skills to ensure a positive dining experience for all guests
  • Adhered to all health and safety regulations, including proper food handling, storage, and sanitation practices, to maintain a safe dining environment for guests and staff
  • Demonstrated a strong work ethic and reliability by consistently arriving on time for shifts, maintaining a professional appearance, and adhering to the restaurant's policies and procedures
  • Participated in ongoing training and development programs to enhance product knowledge, customer service skills, and teamwork abilities, contributing to a positive and collaborative work environment.

Human Resources Intern

Copper Cellar
06.2024 - 07.2024
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered phone and performed clerical duties to assist human resources department.
  • Created and updated tracking spreadsheets using MS Excel.
  • Developed strong written and verbal communication skills.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Coordinated employee engagement events to foster positive relationships among colleagues and improve workplace morale.
  • Collaborated closely with HR specialists in crafting targeted job postings that attracted top talent within various fields.
  • Assisted with writing job postings and job descriptions for boards.
  • Developed and monitored employee recognition programs.

Restaurant Supervisor

Corner 16
05.2023 - 01.2024
  • Led a team of restaurant staff, including servers, hosts, and bussers, by providing clear instructions, assigning tasks, and ensuring seamless coordination of daily operations
  • Implemented and enforced high service standards to guarantee exceptional customer experiences, overseeing the timely delivery of food and beverages and resolving any customer concerns promptly and professionally
  • Trained and mentored new staff members, conducting comprehensive orientation sessions and providing ongoing guidance to ensure consistent adherence to company policies and service protocols
  • Implemented and enforced health and safety standards, ensuring compliance with food handling, sanitation, and cleanliness regulations to create a safe and hygienic environment for both staff and guests
  • Conducted regular meetings with the restaurant management team to discuss operational updates, address challenges, and propose strategies for improving service quality and overall performance.

Education

Bachelors of Human Resources Management -

Maryville College
Maryville, TN
01.2026

Skills

  • Patient
  • Relationship Building
  • Problem-Solving
  • Hard Working
  • Communication
  • Time Management
  • Adaptable
  • Reliable
  • Leadership
  • Team Oriented
  • Exceptional customer service
  • Guest Engagement

Certification

ABC license, TN, 2021

Timeline

Human Resources Intern

Copper Cellar
06.2024 - 07.2024

Restaurant Supervisor

Corner 16
05.2023 - 01.2024

Server

Corner 16
05.2021 - Current

Bachelors of Human Resources Management -

Maryville College

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Kaleb Bedard