Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kaleb Birch

Vevay,IN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience
2011
2011
years of post-secondary education

Work History

Wheel Technician

Rocky Top Coating Shop
Knoxville, TN
11.2023 - 07.2024

• Same responsibilities that I had as an Dent Wizard Wheel Technician

Automotive Interior Repair Technician

Rocky Top Coating Shop
Knoxville, TN
06.2022 - 11.2023
  • Diagnosed equipment issues and performed necessary repairs efficiently.
  • Collaborated with team members to streamline repair processes and enhance workflow.
  • Utilized hand tools and power tools to complete repair tasks effectively.
  • Documented repair procedures and maintenance activities for future reference.
  • Communicated with customers to understand repair needs and expectations clearly.
  • Followed repair processes, driving high quality and short cycle time.
  • Communicated with management, engineering and quality departments to solve technical repair problems.
  • Responded quickly to emergency repair calls from customers.
  • Maintained a clean and organized workspace to ensure safety and efficiency.

Powder Coater

Rocky Top Coating Shop
Knoxville, Tennessee
07.2021 - 06.2022
  • Operated powder coating equipment to apply coatings on various metal surfaces.
  • Prepared surfaces by cleaning and sanding prior to coating application.
  • Monitored curing process to ensure quality and consistency of finished products.
  • Followed safety protocols to maintain a clean and safe working environment.
  • Collaborated with team members to improve workflow efficiency in production area.
  • Inspected coated items for defects and ensured proper handling before packaging.
  • Cleaned, sandblasted, and prepped surfaces for coating application.
  • Handled hazardous chemicals safely in accordance with safety protocols established by the company.
  • Inspected finished products for uniformity of coating thickness and appearance.
  • Prepared and applied powder coatings to metal parts according to specified procedures.
  • Safely operated bake oven to accurately cure powder coats on products.
  • Followed detailed work instructions provided by supervisors regarding specific tasks assigned.
  • Loaded and unloaded items from conveyors or other moving devices manually or using forklifts.

Lead Wheel Technician

Dent Wizard
Columbus, OH
01.2016 - 06.2021
  • Inspected wheels for damage and structural integrity during routine evaluations.
  • Operated specialized equipment to repair and refinish alloy and steel wheels.
  • Collaborated with team members to ensure efficient workflow and task completion.
  • Communicated effectively with customers regarding services provided and recommendations.
  • Tightened lug nuts to secure the wheel assembly in place during regular maintenance checks.
  • Cleaned and polished wheels to restore their original luster and appearance.
  • Installed aftermarket accessories such as rims, hubcaps, and lug nuts onto vehicles.
  • Adjusted tire pressure according to manufacturer guidelines to maximize fuel efficiency.
  • Upheld record accuracy by using work order reporting system.
  • Collaborated with team members to fulfill sales and service requests.
  • Verified that all necessary tools were available before starting any job on a customer vehicle.
  • Maintained a clean and organized workspace to promote safety standards.
  • Assisted in training new technicians on best practices and safety procedures.
  • Documented repairs and services performed for accurate record-keeping purposes.

Furniture Refinisher

Outdoor Furniture Restoration
Blue Ash, Ohio
11.2013 - 01.2016
  • Restored outdoor furniture using sanding, staining, and sealing techniques.
  • Inspected furniture for damage and identified necessary repairs.
  • Applied finishes to enhance durability and appearance of wood surfaces.
  • Utilized various tools and equipment for precise refinishing tasks.
  • Maintained clean workspace and organized tools for efficient operations.
  • Inspected finished products for flaws prior to delivery or shipment.
  • Mixed colors of paint and stain according to customer specifications.
  • Applied stains, paints, lacquers, varnishes and other finishes to furniture pieces using brushes and spray guns.

Assistant Manager

KOI Auto Parts
Blue Ash, Ohio
12.2012 - 11.2013
  • Assisted in managing daily operations and workflow at KOI Auto Parts.
  • Coordinated inventory management and ensured stock levels met demand.
  • Supported staff training and development to enhance customer service skills.
  • Implemented process improvements to streamline parts ordering and delivery.
  • Maintained accurate records of transactions and inventory movements.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Edgewood High School
Trenton , OH

Skills

  • Inventory management
  • Equipment operation
  • Process improvement
  • Problem solving
  • Effective communication
  • Time management
  • Customer relations
  • Scheduling and planning
  • Customer service and satisfaction
  • Strategic planning
  • Workload management
  • Vehicle inspection

Accomplishments

  • Top Mid-Atlantic Route MVP, 2018
  • Top Biller Route Mid-Atlantic Wheels, 2018

Timeline

Wheel Technician

Rocky Top Coating Shop
11.2023 - 07.2024

Automotive Interior Repair Technician

Rocky Top Coating Shop
06.2022 - 11.2023

Powder Coater

Rocky Top Coating Shop
07.2021 - 06.2022

Lead Wheel Technician

Dent Wizard
01.2016 - 06.2021

Furniture Refinisher

Outdoor Furniture Restoration
11.2013 - 01.2016

Assistant Manager

KOI Auto Parts
12.2012 - 11.2013

Edgewood High School
Kaleb Birch