Hi, I’m
Kaleb Bond
Albuquerque,NM
Summary
Dynamic professional with a proven track record in operations management and relationship building, honed as Owner at Bartender Near Me LLC and through diverse roles in the hospitality sector. Excelled in enhancing customer relations and streamlining small business operations, significantly boosting client satisfaction and repeat business. Skilled in verbal communication and adept at fostering team collaboration.
Overview
5
years of professional experience
Work History
Bartender Near Me LLC
Owner
10.2023 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Little Flower Learning Center
Administration Assistant
05.2023 - 03.2024
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
Vintage 423
Bartender
03.2022 - 05.2023
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Mulligans Sports Pub
Bartender
01.2020 - 02.2022
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Education
UNMAlbuquerque, NM
No Degree from Criminal Justice
05.2026
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
Timeline
Owner
Bartender Near Me LLC
10.2023 - Current
Administration Assistant
Little Flower Learning Center
05.2023 - 03.2024
Bartender
Vintage 423
03.2022 - 05.2023
Bartender
Mulligans Sports Pub
01.2020 - 02.2022
UNM
No Degree from Criminal Justice
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