Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kaleb Butcher

New Market,MD

Summary

Energetic, comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Knowledgeable in area's best walking routes and dog parks.

Competent, well-versed in meeting needs of diverse animals. Effectively documents feedings and treatments to maintain open communication with owners. Works with veterinarian staff to treat and resolve health conditions and boost animal wellbeing.

Dependable and skillful in handling animals up to 90 pounds. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments. Well-versed in Training.

Conscientious about providing top-notch care to protect and serve every animal in stressful settings. Background includes providing full array of animal husbandry services while providing necessary exercise and nurturing environments. Devoted to promoting animal welfare.

Kind and attentive with experience in helping pet owners care for beloved animals. Dedicated to guaranteeing each dog gets necessary exercise and attention on each walk. Knowledgeable in animal behavior and wound care.

History of delivering exceptional care to animals in all environments. Passionate about promoting health and optimal wellness by organizing top-notch support. Carefully observe animals and coordinate with owners or senior staff to optimize care.

Dedicated with ample experience in providing care to animals. Demonstrated skill in monitoring behaviors, keeping areas clean and updating daily documentation. Clear and open communicator with good observational and multitasking skills.

Proactive and always ready for diverse animal needs. Knowledgeable about nutrition, medication and differences between breeds. Maintains health of groups of animals by calmly controlling behaviors and anticipating problems.

Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.

Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training. Motivated to learn, grow and excel in all aspects.

Dedicated professionally with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking any position. Offering excellent communication and good judgment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Experienced ROTC Cadet with over 4 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

8
8
years of professional experience

Work History

Kennel Technician

Belquest Kennels
Mount Airy, MD
03.2020 - 10.2021
  • Protected animals from care errors by maintaining clear and secure tags.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Managed breeding programs while factoring in issues such as animal age and readiness.
  • Documented animals' weight, size and condition in computer system for review by senior staff.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Monitored animals for behavioral problems and signs of health issues.

Customer Service Representative

McDonald's
New Market, MD
06.2017 - 02.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Updated account information to maintain customer records.
  • Collected and analyzed customer information to prepare product or service reports.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Responded to customer requests for products, services and company information.
  • Facilitated orders and completed accurate to meet aggressive deadlines.
  • Responded proactively and positively to rapid change.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Trained new personnel regarding company operations, policies and services.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained up-to-date knowledge of product and service changes.
  • Sought ways to improve processes and services provided.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Communicated professionally with colleagues, freelancers and clients.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Effectively communicated with customers about account changes, new products or services and potential upgrades.
  • Provided ongoing guest service.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Resolved issues over phone with hundreds of customers daily.
  • Managed timely and effective replacement of damaged or missing products.
  • Devised workaround solutions for work-related issues.
  • Promoted available products and services to customers during service, account management and order calls.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

ROTC Cadet

Governor Thomas Johnson High School
Frederick, MD
04.2017 - 09.2020
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Scheduled 15 hours per week to provide academic support and tutoring to struggling students.
  • Assessed and looked after 30 students by working closely with staff and efficiently planning and coordinating work.
  • Maintained accurate and complete records for 30 students.
  • Instructed up to 40 students individually and in groups on marching and military subjects.
  • Introduced guest speakers and used materials to inspire students during class lectures.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Increased awareness of illegal drug use, prescription drug abuse to obtain more comprehensive knowledge of illicit substance problems.
  • Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Increased productivity by supervising daily activities and performance of all personnel.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Education

High School Diploma -

Linganore High School
Frederick, MD

Skills

Flexible and Adaptable

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Accomplishments

  • Supervised team of 30 staff members.
  • Achieved Distinguished Unit Ribbon through effectively helping with training.
  • Collaborated with team of 120 in the development of ourselves.
  • Achieved Distinguished Cadet Ribbon through rigorous training.
  • Achieved Gold Lamp Physical Fitness Ribbon by completing weekly training with accuracy and efficiency.

Timeline

Kennel Technician

Belquest Kennels
03.2020 - 10.2021

Customer Service Representative

McDonald's
06.2017 - 02.2020

ROTC Cadet

Governor Thomas Johnson High School
04.2017 - 09.2020

High School Diploma -

Linganore High School
Kaleb Butcher