Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kaleb Donato Matos

Port St. Lucie ,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Seasoned Operations Manager and talented leader with Number years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills.

Overview

18
18
years of professional experience

Work History

Assistant Warehouse Manager

Cheney Brothers Inc.
02.2022 - Current


  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Identified process breakdowns and developed improvement plans to resolve.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Supervised warehouse operations by managing employees during shifts.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Trained employees on equipment operation and safety protocols.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Onboarded, trained and supervised 50-person warehouse staff with strong record of meeting schedule and performance goals.
  • Managed resource allocation and scheduling of employees.
  • Monitored performance and safety practices of 50-person warehouse staff.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
  • Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
  • Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
  • Collaborated with other department managers to optimize overall warehouse performance and productivity.
  • Mentored new employees, providing guidance on company policies, expectations, and best practices.
  • Coordinated regular maintenance of warehouse equipment to minimize downtime and maintain operational efficiency.
  • Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
  • Enhanced employee morale by fostering an inclusive team environment that encouraged open communication channels between staff members at all levels of the organization.
  • Organized periodic audits of warehouse processes to ensure compliance with company policies as well as federal regulations related to health and safety guidelines.
  • Evaluated employee performance regularly, offering constructive feedback aimed at improving individual skills while also recognizing outstanding achievements among team members.
  • Collaborated closely with Sales and Customer Service teams to address any order discrepancies or issues promptly, maintaining a high level of customer satisfaction.

Operations Manager

Hazen Transport/ Drs Logistics/ TForce Final Mile
04.2006 - 04.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.
  • Reported issues to higher management with great detail.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Owner/Operator

Donato Services
04.2021 - 02.2022
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

Education

English / Business Administration -

University of Puerto Rico
Humacao PR

Skills

  • Safety Techniques
  • Vehicle Maintenance
  • Work Order Administration
  • Client Base Retention
  • Customer Service
  • Quality Deliverables
  • Leading Crews
  • Defensive Strategies
  • Driver Safety Programs
  • Inspecting Vehicles
  • Pre- and Post-Trip Inspections
  • Helping Drivers
  • Pickups and Deliveries
  • Resolve Customer Issues
  • Maintenance Needs
  • Equipment Inspection
  • Delivery and Shipping
  • Safety Policies and Procedures
  • Training Program Development
  • Route Management
  • Carrier Negotiations
  • Assessments and Qualifications
  • Coordinating Efficient Routes
  • Performance Goals
  • Data Communications
  • Continuous Improvement Projects
  • Delivery Planning
  • Financial Records
  • Production Standards
  • Service Provider Communication
  • Coordinate Transportation
  • Supply Tracking
  • Customer Experience
  • Driver Management
  • Performance Metric
  • Logistics Database Management
  • Operational Procedures
  • Manage Storage Operations
  • Regulatory Documentation
  • Inventory Audits
  • Performance Monitor
  • Safety Issues Monitoring
  • Appliance Testing
  • Company Guidelines
  • Staff Development
  • Operational Efficiency
  • Customer Account Management
  • Safety Procedures
  • Reading Comprehension
  • Shipment Processing
  • Process Monitoring
  • Team Goals
  • Safety Regulations Implementation
  • Efficient Routing
  • Improvement Recommendations
  • Assisting Dispatch
  • Valid Driver's License
  • Load Securement
  • Tracking Systems
  • Company Policy Compliance
  • Client Needs Assessment
  • Fleet Dispatching
  • Improvement Planning
  • Adjusting Routes
  • Traffic Observations
  • DOT Rules
  • Defective Product Removal and Disposal
  • Logistics Processes Planning
  • Web-Based Logistics Information Systems
  • Recordkeeping Requirements
  • Productivity Standards Implementation
  • Inquiry Response
  • Reconciliation
  • High-Pressure Environments
  • Order Supplies
  • Data Archiving
  • Oracle Database Management
  • Staff Management
  • Management
  • Project Development
  • Cost Containment
  • Financial Forecasting
  • Contract Development
  • Microsoft Outlook
  • Negotiation
  • Financial Statements
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Internet Explorer
  • Financial Management
  • Business Management Principles
  • LinkedIn
  • Manage Contracts
  • Workflow Planning
  • Staff Training
  • Employment Law
  • Microsoft Windows
  • Policy and Procedure Implementation
  • Cost Management
  • Microsoft Access
  • Corporate Social Responsibility

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.
  • Increased company savings by Number% through corporate consensus-building and cross-functional geographical team coordination and development.
  • Reduced operational expenses by Number% by streamlining branch operations.
  • Saved the company $Amount by aggressively negotiating with suppliers.
  • Earned the “Award Name” Award in Year for Accomplishment.
  • Reduced lost workdays and recordable incidents to Number by implementing a safety awareness program.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Warehouse Manager

Cheney Brothers Inc.
02.2022 - Current

Owner/Operator

Donato Services
04.2021 - 02.2022

Operations Manager

Hazen Transport/ Drs Logistics/ TForce Final Mile
04.2006 - 04.2021

English / Business Administration -

University of Puerto Rico
Kaleb Donato Matos