Summary
Overview
Work History
Education
Skills
Timeline
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Kaleb Duax

Kennesaw,GA

Summary

Adept at evidence gathering and showcasing exceptional problem-solving abilities, I significantly enhanced investigative outcomes at Complete Investigations. My proficiency in surveillance and critical thinking, combined with a commitment to continuous improvement, led to a 40% increase in successfully resolved cases, underscoring my dedication to professionalism and effective communication.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Private Investigator

Complete Investigations
11.2022 - Current
  • Collected documentation such as witness statements, video recordings and photographs to support case findings.
  • Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
  • Staked out locations to locate individuals and gather evidence of unlawful activities.
  • Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
  • Investigated individuals claiming disability to identify and document fraud.
  • Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
  • Conducted mobile and stationary surveillance on subjects of investigations.
  • Uncovered critical evidence by conducting thorough background checks, surveillance, and research for client cases.
  • Conducted surveillance for up to 8+ hours at time.
  • Conducted covert operations to gather intelligence on subjects while maintaining strict confidentiality and professionalism throughout the investigation process.
  • Identified patterns of behavior in subjects under investigation, enabling the development of tailored surveillance strategies that yielded successful results.
  • Operated in full compliance with GA laws covering interactions with individuals, records searches and allowable surveillance techniques.
  • Conducted scene investigations involving injury insurance claims, documenting and collecting information regarding each case including measurements, witness statements, as well as potential surveillance footage.
  • Spoke with claimants regarding the incident including obtaining date and time of incident, details of the incident, and who was present.
  • Spoke with potential witnesses regarding the incident, maintaining professionalism when dealing with uncooperative individuals.

Chef

Kennesaw State University Kennesaw
08.2018 - 10.2022
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
  • Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
  • Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.
  • Maintained high standards of cleanliness and organization in kitchen, passing all health inspections with excellent ratings.
  • Enhanced guest satisfaction by introducing feedback system to gather insights and make informed improvements.
  • Coordinated with team members to prepare orders on time.
  • Set up and broke down kitchen for service.
  • Worked closely with front-of-house staff to facilitate excellent customer service.

Pizza Shop Assistant

Papa John's Pizza
01.2015 - 01.2018
  • Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
  • Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
  • Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
  • Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
  • Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
  • Built rapport with repeat customers by remembering names, preferences, or dietary restrictions.
  • Assisted in inventory management, ensuring adequate stock levels for uninterrupted service.
  • Developed strong product knowledge to make personalized recommendations for customers based on their preferences.
  • Enhanced customer satisfaction by efficiently taking and preparing orders with accuracy and speed.
  • Assisted in opening and closing duties, ensuring the store was ready for daily operations or secure at the end of the day.
  • Reduced food waste through proper storage techniques and timely usage of perishable ingredients.
  • Monitored dining area cleanliness throughout shifts, attending to spills or messes promptly.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Participated in regular training sessions to stay updated on new menu items, promotions, and company policies.
  • Conducted routine equipment maintenance checks to prevent malfunctions during peak hours.
  • Increased sales through upselling additional menu items and promoting special offers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Bachelor Of Social Science - Criminal Justice

Kennesaw State University
Kennesaw, GA
05.2022

High School Diploma - General Studies

Campbell High
Smyrna
05.2015

Skills

  • Evidence gathering
  • Accident reconstruction
  • Surveillance
  • Fraud investigations
  • Records research
  • Insurance claims cases
  • Locating individuals
  • Insurance investigations
  • Evidence collection
  • Witness statements
  • Public records search
  • Stakeouts
  • Problem-solving
  • Time management
  • Multitasking skills
  • Critical thinking
  • Organizational skills
  • Creative thinking
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Documentation skills
  • Task prioritization
  • Digital photography
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • GPS navigation
  • Conflict resolution
  • Goal setting
  • Risk assessment
  • Professionalism
  • Record keeping
  • Continuous improvement
  • Adaptability
  • Written communication

Timeline

Private Investigator

Complete Investigations
11.2022 - Current

Chef

Kennesaw State University Kennesaw
08.2018 - 10.2022

Pizza Shop Assistant

Papa John's Pizza
01.2015 - 01.2018

Bachelor Of Social Science - Criminal Justice

Kennesaw State University

High School Diploma - General Studies

Campbell High

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Kaleb Duax