Kaleb Duitsman
Murrieta,CA
Summary
Dynamic Shift Leader with a proven track record at Taco Bell, excelling in team leadership and customer service management. Enhanced operational efficiency through effective training and conflict resolution, resulting in improved customer satisfaction. Skilled in cash handling and inventory management, consistently achieving high standards in a fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell Restaurant
06.2020 - Current
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels, reducing waste through effective stock rotation.
- Implemented efficient workflow processes to enhance speed of service.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Monitored cash handling procedures to ensure accuracy in financial reporting.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Cashier
Jack in the Box
05.2019 - 12.2019
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with menu inquiries and order modifications, ensuring satisfaction.
- Handled cash register operations, balancing drawers at the end of each shift.
Education
High School Diploma -
Paloma Valley High School
Menifee, CA06-2020
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Training assistance
- Customer service management
- Conflict resolution
- Staff education and training
- Staff supervision
- POS system operation
- Inventory counts
- Sales and upselling
- Shift paperwork completion
Certification
- Food Handlers Cert.
- ServSafe
- Certified Notary Public
Timeline
Shift Leader
Taco Bell Restaurant
06.2020 - Current
Cashier
Jack in the Box
05.2019 - 12.2019
High School Diploma -
Paloma Valley High School