Kaleb Havlik
Canby,OR
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Team Member
My Fit Foods
08.2023 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Observed packing operations to verify conformance to specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Generated reports detailing findings and recommendations.
- Devised and implemented processes and procedures to streamline operations.
- Maintained database systems to track and analyze operational data.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
General Manager
Snap Fitness 24/7
05.2023 - 08.2023
- Trained employees on general procedures, gym rules and duties.
- Created and updated fitness programs focused on cardio, strength and conditioning.
- Reviewed stock counts and ordered items to control inventory.
- Managed Personal Trainer schedule and stayed within budgeted non-session hours.
- Promptly attended to guest needs concerning fitness room.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Mitigated business risks by assessing performance.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients and maintain excellent customer service.
Personal Trainer
Snap Fitness 24/7
05.2023 - 08.2023
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Designed specific workout systems for individual clients based on performance ability.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Developed customized fitness plans for wide range of clients to expand services.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Developed specialized programs for athletes of all levels to reach competition goals.
- Developed healthy eating meal plans for clients to provide holistic approach.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Demonstrated proper form and technique to prevent injury.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Motivated participants through one-on-one instruction and positive feedback.
- Encouraged participants to stay motivated and reach fitness goals.
- Promoted safe and inclusive environment for club clients and members.
- Collaborated with other fitness professionals to develop and implement new programs.
- Counseled participants on nutrition to help reach fitness goals.
Route Service Manager
VCA Solutions
04.2021 - 05.2023
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
- Leveraged systems, equipment and process redesign to drive continuous improvement.
- Trained new staff on job duties, company policies, and safety procedures for equipment usage.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Collaborated with manufacturing and supply chain management.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Oversaw facility staff and maintained efficiency in fast-paced environment.
- Conducted research to address shipping errors and packaging mistakes.
- Reviewed established business practices and improved processes to reduce expenses.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Integrated warehouse operations with existing and new business processes.
- Created and enforced detailed organization processes to increase quality and service standards.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Provided world-class service focused on the customer experience and sales growth
FedEx Driver
Trusted Investments
09.2020 - 04.2021
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Loaded and unloaded 1 delivery truck per shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Obtained signatures from customers upon delivery of goods.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Drove safely in various weather and road conditions to avoid accidents.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Reported road and transit incidents to dispatch for recommendations for assistance and resolution.
- Used equipment to assist with loading and unloading vehicles and properly securing items for long road trips.
- Ran routes of up to 100+ miles per day to efficiently deliver up to 200+ orders.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Notified customers of delays, decreasing calls to support.
- Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
- Loaded, balanced and secured product to safely transport goods.
- Operated P1000 truck to move incompatible (very large) packages and materials across Portland Metro area.
- Observed all driving regulations and safety procedures, maintaining excellent safe driving record.
- Obtained signatures for delivered goods for services when required.
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
- Maintained safe driving habits to protect property and general public on roadways.
- Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
- Loaded products weighing up to 150 pounds onto trailers for delivery.
- Maximized schedule efficiency and personal use of time by planning optimal routes.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Security Forces Journeyman
USAF
10.2016 - 10.2020
- Leads, manages, supervises, and performs force protection duties, including use of deadly force to protect personal and resources.
- Protects nuclear and conventional weapons systems and other resources.
- Performs air base defense functions contributing to force protection mission.
- Controls and secures terrain inside and outside military installations.
- Defends personnel, equipment, and resources from hostile forces.
- Operates in various field environments, performs individual, and team patrol movements, both mounted and dismounted, tactical drills, battle procedures, convoys, military operations other than war, anti-terrorism duties, and other special duties.
- Operates communications equipment, vehicles, intrusion detection equipment, crew served weapons, and other special purpose equipment.
- Applies self aid buddy care, life-saving procedures, including cardiopulmonary resuscitation, as first responder to accident and disaster scenes.
- Provides armed response and controls entry.
- Detects and reports presence of unauthorized personnel and activities.
- Implement security reporting and alerting system.
- Enforces standards of conduct, discipline, and adherence to laws and directives.
- Directs vehicle and pedestrian traffic.
- Investigates motor vehicle accidents, minor crimes, and incidents.
- Apprehends and detains suspects.
- Searches persons and property.
- Secures crime and incident scenes.
- Collects, seizes, and preserves evidence.
- Obtains statements from persons.
- Participates in contingencies.
- Operates pass and registration activities.
- Coordinated and operated communications equipment and intrusion detection systems.
- Coordinated protection measures for equipment resources and weapons systems.
- Directed team and individual tactical drills, training and anti-terrorism tasks.
- Managed and supervised security force personnel and duties.
- Patrolled grounds to monitor status and safety of premises.
- Monitored personnel access and maintained accurate security records.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Operated security console equipment to monitor and control access.
- Responded to emergency situations quickly and calmly for professional support.
- Led, managed, and performed force protection duties to protect personnel and resources.
- Conducted background checks on new personnel to certify security clearance.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Intervened in potentially violent situations to maintain personnel safety.
- Investigated incidents and wrote detailed reports for superior review.
- Identified and reported suspicious activity to prevent security incidents.
- Delivered training sessions to educate personnel on security policies and procedures.
- Developed security plans and procedures to protect personnel and assets.
Education
High School Diploma -
Glencoe High School
Hillsboro, OR06.2016
Skills
- Organizational skills
- First Aid/CPR
- Firearms handling
- Combat training
- Training & Development
- Team building
Affiliations
- Raw Nutrition Ambassador
hobbies
- Lifting Weights
- Health and Nutrition
- Hiking
- Competitive gamer
- Musician
- Personal Trainer
Accomplishments
- Team Captain of High school track team
- Letterman for all 4 years of High school
- NCAA competitor for track and field, throwing javelin and placing 4th in state for 6A
- Honorable Discharge from United States Air Force
- Father
Timeline
Team Member
My Fit Foods
08.2023 - 10.2023
General Manager
Snap Fitness 24/7
05.2023 - 08.2023
Personal Trainer
Snap Fitness 24/7
05.2023 - 08.2023
Route Service Manager
VCA Solutions
04.2021 - 05.2023
FedEx Driver
Trusted Investments
09.2020 - 04.2021
Security Forces Journeyman
USAF
10.2016 - 10.2020
High School Diploma -
Glencoe High School
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