Kaleb Hayes

Walmart

Perry, Utah

08.2021 - Current

Greeted customers to determine wants or needs.
Kept up to date on current promotions, policies, and procedures.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Provided excellent customer service, resolving issues and answering queries promptly.
Handled customer complaints in a professional manner.
Assessed customer product needs and interests in order to best recommend suitable items.
Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Greeted and assisted customers with product selection, offering personalized shopping advice.
Watched for and recognized security risks and thefts to prevent or handle situations.
Used product knowledge to suggest items to match client needs.
Completed transactions in an efficient manner while providing excellent customer service.
Assisted in training new employees on proper use of equipment and safety protocols.
Answered questions about current promotions and resolved issues according to store policies.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.