Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaleb Hilton

Martelle,Iowa

Summary

Service-oriented Team Trainer with a passion for team-building. Detail-oriented and seeking to expand experience. Well-versed in adapting to new and challenging situations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Trainer

Culver's Restaurant
Hiawatha, IA
02.2020 - Current
  • Conducted comprehensive training for crew members in various roles.
  • Managed and enforced company service standards, as well as monitored employee break schedules.
  • Demonstrated expert customer service skills to Crew members.
  • Demonstrated exceptional performance leading to promotion from crew member to team trainer in just one year.

Aisles Online Pickup Clerk

Hy-Vee
Marion, IA
01.2023 - 05.2023
  • Successfully delivered customer orders with attention to detail and accuracy.
  • Developed proficiency in managing non-standard transactions like EBT and checks.
  • Ensured customer satisfaction by promptly addressing issues as they occurred.

Training Intern

Pawsitive Paws
Cedar Rapids, IA
06.2019 - 08.2019
  • Organized and monitored dogs.
  • Assisted in training dogs.
  • Assisted in cleaning the facility.

Education

Associate of Business Administration: Financial Services -

Kirkwood Community College
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05.2025

Skills

  • Staff Training -3 years
  • Customer Service -4 years
  • Microsoft Excel -2 years
  • Cash Handling -4 years

Certification

  • Microsoft Office Specialist: Excel Associate (Office 2019) -Issued 2022

Timeline

Aisles Online Pickup Clerk

Hy-Vee
01.2023 - 05.2023

Team Trainer

Culver's Restaurant
02.2020 - Current

Training Intern

Pawsitive Paws
06.2019 - 08.2019

Associate of Business Administration: Financial Services -

Kirkwood Community College

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Kaleb Hilton