Kaleb Iles
Fayetteville,OH
Summary
Organized Supervisor with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Technician
Shafer Heating & Cooling
07.2023 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Installation and Service Technician
Florida Heating & Air
06.2022 - 04.2023
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Petty Officer - Second Class
United States Navy - International Tour
09.2019 - 05.2022
- Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.
- Directed safe and secure operations of over $3.4 million worth of government property, resulting in no loss of equipment or negative incidents.
- Trained 120 enlisted sailors in ship systems molding them into future leaders.
Education
GED -
Mariemont High School
Cincinnati, OH06.2012
Skills
- Project Oversight
- Technical Support
- Customer Service
- Preventive Maintenance
- Quality Assurance
- Equipment Troubleshooting
- Regulatory Compliance
- Attention to Detail
- Professional and Courteous
- Project Management
- Troubleshooting Skills
- Flexible and Adaptable
Clearance
Active DoD Secret Clearance
Military Awards Honors
- Navy Battle Efficiency Ribbon (3x) - Jan 2022, 2021, 2019
- U.S. Strategic Command (USSTRATCOM) Omaha Trophy - USSTRATCOM (2x) - Apr 2022, 2020
- Global War On Terrorism Service Medal - May 2019
Certification
- EPA - Environmental Protection Agency Certified
Timeline
Service Technician
Shafer Heating & Cooling
07.2023 - Current
Installation and Service Technician
Florida Heating & Air
06.2022 - 04.2023
Petty Officer - Second Class
United States Navy - International Tour
09.2019 - 05.2022
GED -
Mariemont High School
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