Kaleb Jarman
Queen Creek,AZ
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
General Manager
Ninja Kidz Action Park Las Vegas
04.2023 - 01.2024
- Was main point of contact for all day-to-day operations and ensured facility ran smoothly and effectively at all times.
- Coordinating with third party vendors, and ensured delivery of high-quality materials on a scheduled basis as well as all services were completed adequate.
- Interacting and providing quality service to all guests and applying company's customer service philosophy to all guests to ensure guests satisfaction with all aspects of facility.
- I handled all inventory and resupply orders for all areas of the facility.
- Managed cafe and kitchen as well as other parts of the facility
- I conducted interviews, trained and hired all staff or all positions in the facility
- I handled and tracked all cash transactions in the park and made weekly deposits
- I managed park finances, including budgeting, expense tracking, and revenue generation
- I tracked and recorded information such as general attendance, products sold, general revenue and more, then created reports that outlined all numbers and growth rates
- I was in charge of the day to day scheduling of staff and other utilities such as trash
- Completed and oversaw that general maintenance was adequate and maintained at all times, I also implemented and monitored safety procedures to ensure the well-being of visitors and staff
- Provided amazing customer service to dissatisfied guests and ensured they left satisfied and happy, I also identified and addressed operational challenges, implementing effective solutions to improve efficiency
- Scheduled and coordinated events with individuals, such as birthday parties and private events for organizations
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
PCA
Courtyard at Jamestown
06.2022 - 04.2023
- I worked as personal care assistant to elderly individuals, was responsible for approximately 50 individuals while on shift.
- Assisted in dressing, feeding, transportation, cleanliness and all other day to day needs of the individual.
- Distributed prescription medication to the individuals at scheduled times, held a set of keys with access to all medication including various narcotics for the residents
- Worked and cared for individuals with severe dementia and other conditions that caused them to need a high level of supervision and care
- Improved patient comfort by providing compassionate and attentive care
- Assisted patients with daily living activities, promoting independence and wellbeing.
Security Guard
Celtic Cross Security Solutions
12.2021 - 02.2022
- I went through 100+ hours of certification in Arizona Revised Statutes as they pertain to security guards and general crimes and to obtain an unarmed and armed guard license
- Secured private properties to the specifications of the owner and the law
- Guarded, dealt with difficult individuals and removed them from property
- Valid Armed and unarmed Guard Card through the state of Arizona Department of Safety, and OC spray training
- Provided private security at events, bag checking and ensuring the general safety of everyone according to event rules
- Enhanced overall security by conducting thorough patrols and monitoring premises
- Reduced incidences of theft by implementing effective access control measures.
Manager
Chick-Fil-A
09.2021 - 11.2021
- I was hired as a Manager at Chick-fil-A, I also went through the training that a general worker would have gone through
- I acquired a Food Handlers permit for the state of Arizona
- I served food, handled monetary transactions, took orders, maintained the quality of food and the cleanliness of location all throughout my shifts
- I handled customer service on all fronts and ensured a wonderful experience no matter what circumstances occurred
- I helped all food to be served in a timely manner at all times.
Pest Control Technician
Preventive Pest Control
01.2021 - 08.2021
- I worked for a Company named Preventive Pest Control, which did General and Specific Pest control commercially and privately
- I went through the course put on by the State of Arizona, passed the National Core Exam and the Industrial and Institutional Exam, and obtained my legal license as a Pest Technician
- I serviced properties with wonderful customer service, addressing specific problems and concerns both inside and outside
- I handled multiple dangerous chemicals and applied them in a safe and beneficial manner to appropriate areas
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
Assistant General Manager (Office Manager)
NOVA Contracting Inc.
05.2020 - 08.2020
- I worked for a Company named Nova Contracting Inc, which did public and some private construction
- Extensive experience operating and using hand and electric tools in all forms of construction, which included but not limited to hot saws, sawzalls, hammers screwdrivers and drills, table, and chop saws
- Experience operating machinery on and off construction site, such as rollers, back hoes, front end loaders, skid steers and excavators
- Servicing, refueling, greasing and basic maintenance of aforementioned equipment
- Extensive experience working, building, and repairing and demolishing houses, activities such as but not limited to drywalling, taping and painting
- Instilling insulation, gutters, belly bands, skirting, basic piping, concrete pouring, mudding, weed eating, cutting of grass and all other basic landscaping
- Operate a portable sawmill and haul cut wood
- Procured Bid documents such as plans and specs for specific jobs, and organized them, helped fill out those bid documents with sensitive company info and exact numbers and prices to achieve a safe and accurate quote so that we could obtain the job as lowest bidder
- Delivered bids on time and fully completed
- Handled time sensitive and private company information that is vital for the company to continue to function.
Head Team Manager
BoomShaka
- Enhanced team productivity by implementing efficient task delegation and time management strategies
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans
- Streamlined communication channels for increased efficiency in project execution and decision-making processes
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment
- Fostered strong relationships with clients through attentive account management, timely issue resolution, and proactive status updates on project milestones
- Led employee relations through effective communication, coaching, training, and development
- Managed a 45,000 square ft Trampoline park named BoomShaka, either by myself or with the help of one other shift leader
- The Park would service more than 4,000 people in a day, not including spectators
- Directed, trained (employees and fellow shift leaders), coordinated breaks and station rotations, and assisted anywhere from 3 to 16+ employees
- Cashed in and out tills and took deposits to the bank on a regular basis
- Extensive experience working on and navigating a POS and register and have an understanding of the sales process and have great interpersonal skills
- I handled emergency situations and all forms of complaints, from customers and employees and handled punctuality of staff and discipline situations
- Booked events online including birthday parties, group events, sleepovers, and renting out the facility
- Maintained the inward and outward maintenance, appearance, and cleanliness of the park and when needed the outward.
Missionary
Church Of Jesus Christ Of Latter Day Saints
08.2017 - 07.2019
- Strengthened community relations by organizing and participating in outreach programs.
- Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
- Established trust within the community through regular engagement and consistent support.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Mentored local leaders, fostering their growth and empowering them to take on greater responsibilities within the community.
- Facilitated spiritual growth among congregation members, leading weekly services and bible study sessions.
- Collaborated with other missionaries to strategize, plan, and execute successful mission trips throughout various regions worldwide.
- Assisted in disaster relief efforts, providing essential supplies, logistical support, and emotional comfort to affected communities.
- Supported families during times of crisis by offering counseling services or connecting them with additional resources when needed.
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Inspired personal growth among youth group participants through mentorship programs that focused on character development.
- Supported religious leaders in performing various duties.
- Wrote and delivered sermons and lessons.
- Prepared and delivered mission-related presentations to church and community groups.
Teacher's Assistant
Olympia High School
09.2016 - 06.2017
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported student learning objectives through personalized and small group assistance.
- Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation.
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support lead teacher.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
Biology
Arizona State University
Biology
Brigham Young University
Olympia High School
06.2017
Skills
- Fluent in Tagalog and English
- Financial Administration
- Supply Chain Management
- Account Management
- Quality Management
- Staff Supervision
- Business Administration
- Customer Retention
- Schedule Management
- Sales Analysis
- Sales expertise
- Effective leader
- Staff Training and Development
- Team Leadership
- Team training and development
- Operations Management
Organizational Awards
- National Honors Society, 2012-2015
- Boy Scouts of America, 2008-present, Eagle scout achieved 05/19/2015, I also was awarded the Denali award in varsity scouting
References
References available upon request
Timeline
General Manager
Ninja Kidz Action Park Las Vegas
04.2023 - 01.2024
PCA
Courtyard at Jamestown
06.2022 - 04.2023
Security Guard
Celtic Cross Security Solutions
12.2021 - 02.2022
Manager
Chick-Fil-A
09.2021 - 11.2021
Pest Control Technician
Preventive Pest Control
01.2021 - 08.2021
Assistant General Manager (Office Manager)
NOVA Contracting Inc.
05.2020 - 08.2020
Missionary
Church Of Jesus Christ Of Latter Day Saints
08.2017 - 07.2019
Teacher's Assistant
Olympia High School
09.2016 - 06.2017
Head Team Manager
BoomShaka
Biology
Arizona State University
Biology
Brigham Young University
Olympia High School
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