Summary
Education
Skills
Certification
Forbes travel guide star employee
Timeline
Generic
Kaleb Jean de La Croix

Kaleb Jean de La Croix

Hospitality Operations Leader
Denver,Colorado

Summary

A luxury Hotelier with a decade hospitality experience overseeing front of house Hotel and Resort daily operations by Improving Quality guest service, strong employee's morale, and continuous customer satisfaction. Reputed for achieving highest guest rating score in various guest rating score platforms. I am a result driven and ambitious leader skilled in supporting learning programs to assist front of house employees advancing their professional skills and knowledge while driving accountability for quality service delivery. Specialized in working and training by following hospitality globally recognized standards such Forbes travel guide and LQA Standards

Education

Bachelor of Science - International Hotel Management

VATEL Hotel & Tourism Business School
France
05.2001 -

Bachelor of Science - accounting

University of Rwanda
Rwanda
05.2001 -

Skills

Lightspeed, Opera PMS, Opera Cloud, micros etc

Certification

Hospitality & Tourism Management, Florida Atlantic University

Forbes travel guide star employee

Forbes travel guide STAR employeee

Timeline

Bachelor of Science - International Hotel Management

VATEL Hotel & Tourism Business School
05.2001 -

Bachelor of Science - accounting

University of Rwanda
05.2001 -
Kaleb Jean de La CroixHospitality Operations Leader