A luxury Hotelier with a decade hospitality experience overseeing front of house Hotel and Resort daily operations by Improving Quality guest service, strong employee's morale, and continuous customer satisfaction. Reputed for achieving highest guest rating score in various guest rating score platforms. I am a result driven and ambitious leader skilled in supporting learning programs to assist front of house employees advancing their professional skills and knowledge while driving accountability for quality service delivery. Specialized in working and training by following hospitality globally recognized standards such Forbes travel guide and LQA Standards
Lightspeed, Opera PMS, Opera Cloud, micros etc
Forbes travel guide STAR employeee