Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaleb Johnson

Aubrey,TX

Summary

Resourceful Field Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service. Excel in problem-solving, time management, and adaptability to new technology. Thrive using clear communication, teamwork, and resilience to provide top-notch field support.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Field Service Technician

Asurion Insurance Services
Dallas, TX
03.2024 - Current
  • Performed diagnostics on cell phones to determine the source of technical problems.
  • Inspected and tested components of cell phones for proper functioning.
  • Replaced defective parts, such as batteries and display screens.
  • Provided solutions to technical issues related to cell phone use.
  • Created detailed reports on all repair jobs performed.
  • Resolved customer complaints regarding malfunctioning or damaged cell phones.
  • Instructed customers on how to properly maintain their cell phone device.
  • Sold replacement parts, accessories, and other products related to cellular devices.

Production Manager

Pizza Hut
Aubrey, TX
10.2021 - 02.2024
  • Maintained inventory of supplies, ingredients, and equipment.
  • Ensured compliance with food safety regulations.
  • Resolved customer complaints in a timely manner.
  • Evaluated performance of kitchen staff on a regular basis.
  • Maintained cleanliness of restaurant according to health code regulations.
  • Prepared dough and sauce for pizzas according to recipes.
  • Cleaned and sanitized kitchen surfaces and equipment.
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Assisted in loading and unloading food items from delivery trucks.
  • Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Inspected workstations for cleanliness before beginning shift.
  • Stocked shelves with necessary ingredients for making pizzas.

Education

Associate of Occupational Studies - Automotive Diesel Technology 1

Universal Technical Institute
Irving, TX
03-2025

Skills

  • Training & Development
  • Dependable and Responsible
  • Multitasking
  • Troubleshooting
  • Collaboration
  • Organization and Time Management
  • Supervision and leadership

Certification

  • Introductions to Engines, Power Trains, Undercar, Drivability
  • Application of Drivability
  • Power & Performance I (Engine Build)
  • Power & Performance II (Super Street)
  • Power & Performance III (Bolt on Performance)
  • Drivetrain
  • Electrical Fundamentals
  • Electrical Application
  • Advanced Electrical Applications
  • Steering & Suspension Systems I & II
  • Preventative Maintenance
  • Advanced Technology/Hybrid & Services Advising
  • Diesel Engines & Fuel Systems
  • Hydraulics, Brakes, Braking Systems
  • Manual & Automatic Transmissions
  • Transport Refrigeration
  • HVAC

Timeline

Field Service Technician

Asurion Insurance Services
03.2024 - Current

Production Manager

Pizza Hut
10.2021 - 02.2024

Associate of Occupational Studies - Automotive Diesel Technology 1

Universal Technical Institute

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Kaleb Johnson