Kaleb Jones
Social Circle
Summary
Positive, upbeat, and personable, bringing innate ability to create welcoming and enjoyable experiences for guests while maintaining high standards of service. Possesses solid understanding of customer service principles and importance of teamwork and punctuality in fast-paced environment. Committed to enhancing customer satisfaction and fostering positive dining experience.
Developed skills in fast-paced, quality-focused environment, including root cause analysis and process optimization. Seeking to transition into new field, leveraging transferable skills in data analysis and quality assurance. Aiming to contribute to organizational efficiency and product excellence.
Overview
1
1
year of professional experience
Work History
Quality Engineering Intern
Hitachi Automotive Systems Americas
05.2025 - Current
- Assisted in executing quality assurance tests to identify product defects and ensure compliance with standards.
- Collaborated with cross-functional teams to analyze testing results and recommend improvements for product performance.
- Supported the documentation of quality processes and procedures to enhance operational efficiency and consistency.
- Conducted inspections on incoming materials, ensuring adherence to specifications prior to production use.
- Participated in weekly meetings with interdisciplinary teams discussing ongoing projects status updates and addressing any concerns or challenges regarding project progression.
- Managed non-conforming material reports, facilitating timely resolution of quality issues.
- Participated in supplier audits, driving improvements in supply chain quality management.
FOH Team Member
Chick-fil-A
12.2024 - 05.2025
- Delivered exceptional customer service to enhance guest experiences and satisfaction.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Supported team members in executing daily operations during peak hours.
- Handled cash transactions accurately while ensuring compliance with company policies.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
High School Diploma -
Social Circle High School
Social Circle, GA05-2026
Skills
- Conflict Management
- Quick learner
- Strong communication
- Adaptability
- User acceptance testing
- Functional testing
- Resource management
- Process development
- Quality management systems
- Quality auditing
- Supplier quality management
- Teamwork
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Interests
- Gym Workouts
- Auto Repair/Restoration
- I like working with my hands and fixing things
- Video Gaming
- Varsity Sports (Football, Wrestling, Baseball)
Timeline
Quality Engineering Intern
Hitachi Automotive Systems Americas
05.2025 - Current
FOH Team Member
Chick-fil-A
12.2024 - 05.2025
High School Diploma -
Social Circle High School
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