Kaleb Kroeger

• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Answered product questions using knowledge of sales and store promotions.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Counted money in drawers at beginning and end of each shift.
• Utilized POS system to handle customer cash and credit card transactions.
• Processed customer orders and accurately handled payment transactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Operated cash register to record transactions accurately and efficiently.
• Responded promptly to requests for assistance, spills and customer inquiries.

Operated a John Deere tractor with assorted hay rakes