Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaleb Lee

Provo,UT

Summary

Energetic Employee with several fields of experience. Always eager to learn more skills and grow. Shows up on time, and puts in the effort despite setbacks and struggles. Focused on job duties, customer satisfaction, and team building. Always up for challenges and thrives in problem solving, creating unique and fun environments, and applying vast knowledge and skills to everyday life.

Overview

1
1
year of professional experience

Work History

Sales Associate

Eyeglass World
05.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Team Member

Little Caesars Pizza
05.2025 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Staff Member

Aspen Grove BYU
09.2024 - 04.2025
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
  • Participated in team-building activities to foster teamwork and collaboration.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Provided exceptional support to events, ensuring timely setup and breakdown of venues.
  • Increased team efficiency with thorough training on proper cleaning techniques and equipment usage.
  • Demonstrated flexibility in adapting to changing priorities or additional requests from management without compromising routine duties.
  • Promoted a healthy work environment through consistent adherence to sanitation standards and protocols.
  • Ensured safety compliance by performing regular inspections and addressing potential hazards promptly.
  • Improved facility cleanliness by implementing efficient custodial procedures and practices.

Education

Timpview High School
Provo, UT
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Eyeglass World
05.2025 - Current

Team Member

Little Caesars Pizza
05.2025 - Current

Staff Member

Aspen Grove BYU
09.2024 - 04.2025

Timpview High School