Summary
Overview
Work History
Education
Skills
Timeline
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Kaleb Lyons

Roseburg

Summary

Dynamic professional with a proven track record in small business operations and customer service at Freedom Fence. Skilled in decision-making and operations management, I enhanced customer satisfaction through high-quality service delivery. Adept at financial oversight and mentoring, I consistently drove team performance and improved operational efficiency.

Overview

14
14
years of professional experience

Work History

Co-Owner/Superintendent of Freedom Fence

Freedom Fence
03.2022 - Current
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Coordinated and received freight shipments from national and local suppliers.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Fabricate and weld custom gates and other various custom parts for customer job sites and fleet vehicles.

Security Officer

CHI Mercy Hospital
04.2016 - 08.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Fabricator, Painter

North Star Fabrication
11.2013 - 04.2016
  • Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
  • Operated welding machines and grinders to cut, shape and join metal workpieces.
  • Fabricated components and structures following customer requirements.
  • Cut bent, and formed sheet metal and other materials to create metal works.
  • Operated heavy Machinery (CNC Press Brake, Hydraulic metal shear, Overhead Cranes, Ironworker Etc...) during the process of cutting and forming steel.
  • Maintained clean and organized working environment to promote safety and efficiency.

Grounds Maintenance Foreman

Yoncalla School District
08.2011 - 11.2013
  • Improved equipment uptime by implementing preventive maintenance programs and schedules.
  • Increased overall facility efficiency through the development and execution of strategic maintenance plans.
  • Oversew the field crew during scheduled and routine maintenance.
  • Strengthened regulatory compliance by staying up-to-date on industry standards and implementing necessary changes as needed.

Education

Yoncalla High School
Yoncalla, OR

Skills

  • Customer service
  • Small business operations
  • Customer relations
  • Decision-making
  • Sales strategies
  • Operations management
  • Inventory management
  • Clear communication

Timeline

Co-Owner/Superintendent of Freedom Fence

Freedom Fence
03.2022 - Current

Security Officer

CHI Mercy Hospital
04.2016 - 08.2022

Fabricator, Painter

North Star Fabrication
11.2013 - 04.2016

Grounds Maintenance Foreman

Yoncalla School District
08.2011 - 11.2013

Yoncalla High School