Kaleb McClary
3144 Cowley Way Apt #3, San Diego,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Leasing Agent
Price Self Storage
04.2020 - Current
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Sales Manager
24 Hour Fitness
02.2017 - 03.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Assistant Manager
Walgreens
01.2013 - 12.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Billing Representative
LA Fitness
06.2011 - 11.2013
- Reviewed and solved account and billing discrepancies.
- Trained new hires on company-specific billing software, policies, and procedures, promoting team cohesion and productivity.
- Conduct guest tours of the gym and presented membership options while consistently achieving personal and club sales goals
Education
High School Diploma -
Kearny Sct
San Diego, CA06.2008
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Teamwork and Collaboration
Timeline
Leasing Agent
Price Self Storage
04.2020 - Current
Sales Manager
24 Hour Fitness
02.2017 - 03.2019
Assistant Manager
Walgreens
01.2013 - 12.2019
Billing Representative
LA Fitness
06.2011 - 11.2013
High School Diploma -
Kearny Sct
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