Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaleb McCloud

Kansas City,MO

Summary

Dedicated Automotive Lube Technician with a proven track record at Thoroughbred Ford, enhancing shop productivity and customer satisfaction through expert vehicle inspections and maintenance. Skilled in drivetrain service and known for exceptional problem-solving abilities, I consistently prioritize workplace safety and customer relations. My commitment to continuous learning and efficiency has significantly contributed to team success.

Dedicated to satisfying customer needs with high-quality work. Proficient in improving my craft and finding the most efficient way to finish a task.

I am a hard worker that is obsessed with learning new skills. If I'm unsure how to do something, I know how to figure out how to get my task done.

Overview

2
2
years of professional experience

Work History

Automotive Lube Technician

Thoroughbred Ford
12.2022 - 02.2025
  • Performed thorough vehicle inspections to identify potential problems before they escalated into costly repairs.
  • Improved customer satisfaction by providing efficient and accurate automotive maintenance services.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Collaborated with service advisors to ensure accurate estimates were provided for anticipated repair costs while maintaining open lines of communication with customers throughout the process.
  • Checked fluids, tires, brakes, and other systems as part of Multi-point inspection.
  • Greeted customers and answered questions about oil changes and other services.
  • Continuously updated technical knowledge through regular participation in training programs and workshops offered by the automotive industry leaders.
  • Enhanced shop productivity by consistently completing lubrication tasks within specified timeframes.
  • Demonstrated versatility by performing additional tasks, such as assisting with basic repairs or supporting the front desk staff during peak service times.
  • Maintained a clean and organized work environment for optimal efficiency and safety.


Utility Porter

Thoroughbred Ford
12.2022 - 09.2023


  • Optimized workflow through effective communication with colleagues regarding task prioritization and progress updates.
  • Demonstrated flexibility in adapting to changing priorities or unexpected situations during shifts.
  • Improved facility cleanliness by performing routine maintenance tasks such as sweeping, mopping, and dusting.
  • Assisted in the training of new employees, sharing knowledge on proper cleaning techniques and best practices to ensure consistent service quality.
  • Moved customer vehicles with care around the dealership for Technicians and Service Advisors in a timely manner

Education

High School Diploma -

Winnetonka High School
Kansas City, MO
05-2022

Skills

  • Oil changes
  • Workplace safety
  • Customer relations
  • Documentation skills
  • Vehicle inspection
  • Suspension system experience
  • Willing to learn
  • Hardworking and dedicated
  • Problem-solving abilities
  • Drivetrain service
  • Reliability
  • Good with hand and power tools

Timeline

Automotive Lube Technician

Thoroughbred Ford
12.2022 - 02.2025

Utility Porter

Thoroughbred Ford
12.2022 - 09.2023

High School Diploma -

Winnetonka High School
Kaleb McCloud