Kevin Mullins

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Trained and motivated employees to perform daily business functions.
• Performed routine cleaning and repairs, increasing longevity of tools and equipment.
• Organized materials, tools, and equipment to supply team members.
• Increased customer satisfaction with timely completion of tasks, maintaining a clean and safe environment throughout the project
• Streamlined equipment transportation by organizing tools, supplies, and machinery before each shift, ensuring prompt arrival at job sites
• Assisted in the identification of hazardous trees, promptly addressing potential dangers to property or individuals.
• Improved crew communication by actively participating in daily meetings and sharing relevant information about job sites
• Promoted a culture of teamwork within the crew by actively participating in problem-solving efforts and sharing expertise as needed.
• Pruned and trimmed trees to promote healthy growth and improve aesthetics.
• Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.
• Supported installation of cabling and bracing to support trees and minimize risks.
• Provided support during emergency situations such as storm damage cleanup, swiftly responding to client needs with effective solutions.
• Enhanced team efficiency by implementing proper tree trimming and removal techniques.
• Facilitated smooth project transitions by effectively communicating with supervisors and team members about job progress and any challenges encountered.
• Completed regular inspections of tools and equipment, identifying needed repairs or replacements before they impacted job performance.
• Reduced workplace accidents through consistent adherence to safety protocols and equipment maintenance.
• Ensured proper use of personal protective equipment among crew members, contributing to a safer work environment

• Provided exceptional customer service by thoroughly explaining repair needs and options to clients, leading to repeat business opportunities.
• Assisted in developing budgets for labor hours, materials costs, and other expenses related to diesel engine maintenance operations.
• Increased shop productivity through the implementation of innovative tools and technologies for diagnostics and repairs.
• Led cross-functional teams on major projects involving engine overhauls or extensive system upgrades, achieving successful outcomes within tight deadlines.
• Developed comprehensive documentation of work orders using software systems for accurate record-keeping purposes.
• Enhanced equipment reliability by performing preventive maintenance and timely repairs on diesel engines.
• Maintained current knowledge of emerging trends in diesel technology through continuous professional development and training.
• Reduced downtime of equipment by effectively prioritizing and managing workload among team members.
• Collaborated with management to develop training programs, resulting in higher technical proficiency among technicians.
• Troubleshot complex mechanical issues using advanced diagnostic tools, reducing repair times significantly.
• Mentored junior technicians, fostering a collaborative environment that improved overall team performance.
• Troubleshot systems, traced problems and diagnosed root problem
• Removed components and completed repairs or installed new replacements.
• Assessed equipment for damage, wear, battery life, and fluid levels.
• Completed warranty services and submitted required paperwork.
• Inspected Vehicles for repair and maintenance needs.
• Replaced parts such as belts, hoses and motors on different systems.
• Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
• Assessed engines to inform preventive maintenance work.
• Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
• Diagnosed mechanical problems for repair or replacement.
• Serviced and maintained engines by performing regular oil and filter changes.
• Handled repairs, replacing broken components and inspecting engines for wear and tear.
• Performed preventive maintenance on diesel engines, preventing malfunctions.
• Used specialized tools and equipment to diagnose and repair issues with diesel engines.
• Conducted full operational compliance inspections before releasing vehicles for use.
• Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
• Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
• Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
• Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
• Ordered new parts for broken belts, hoses and filters, resupplying inventory.
• Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
• Achieved high customer satisfaction ratings with prompt and accurate diagnosis of issues in diesel engines.
• Performed troubleshooting on HVAC systems to determine root cause of issues.
• Conducted maintenance service on HVAC systems

• Attended 18+service classes on various new model construction and agricultural equipment.

• Worked as a road technician on construction and agricultural for 10 plus years.

• Worked on equipment from small hand held, to generators, to large excavators. Pretty much everything you can think of.