Summary
Overview
Work History
Education
Skills
Timeline
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Kaleb Nelson

Birmingham

Summary

Professional with comprehensive experience in behavioral health, prepared for impactful contributions in this role. Demonstrates strong focus on team collaboration and consistently achieves results. Skilled in patient care, crisis intervention, and therapeutic support, known for adaptability and reliability in dynamic environments. Effective communicator with compassionate approach to mental health care.

Overview

7
7
years of professional experience

Work History

Behavioral Health Associate

Childrens of Alabama
02.2023 - Current
  • Participated in ongoing professional development, staying current with best practices in behavioral health care to enhance service quality.
  • Facilitated group therapy sessions, encouraging active participation and promoting healthy coping strategies among patients.
  • Maintained confidentiality of sensitive information according to HIPAA regulations and ethical guidelines for mental health professionals.
  • Fostered a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.

MEDICAL ASSISTANT

American Family Care, Inc
02.2022 - 12.2022
  • Cleaned treatment rooms and medical instruments, complying with infection control standards
  • Delivered administrative support to physician practices aiding in quality healthcare services
  • Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines
  • Provided patient education and after visit care instructions to foster care continuum
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

BOOKSELLER/CUSTOMER

Barnes & Noble
10.2021 - 01.2022
  • Make sure lines move rapidly and never get long while providing positive customer service
  • They open and close registers each day, authorize returns and exchanges, and audit receipts
  • Skills: Staff Management, Strategic Planning, Customer Service, Training and mentoring

CASHIER

Walmart
08.2021 - 10.2021
  • Provided a positive customer experience with fair, friendly, and courteous service
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
  • Resolves customer issues and answers questions
  • Bags purchases if needed
  • Processes return transactions

SUPERVISOR

AMC Theatres
12.2020 - 07.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference

SHIFT LEADER

Krystal
06.2018 - 08.2019
  • Trained new employees and delegated daily tasks and responsibilities
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts

Education

Bachelor of Science - Biology

University of Alabama At Birmingham
Birmingham, AL
12-2024

Skills

  • Staff Management
  • Strategic Planning
  • Customer Service
  • Training and mentoring
  • Strong verbal and written communication
  • Staff development
  • Clinical documentation

Timeline

Behavioral Health Associate

Childrens of Alabama
02.2023 - Current

MEDICAL ASSISTANT

American Family Care, Inc
02.2022 - 12.2022

BOOKSELLER/CUSTOMER

Barnes & Noble
10.2021 - 01.2022

CASHIER

Walmart
08.2021 - 10.2021

SUPERVISOR

AMC Theatres
12.2020 - 07.2021

SHIFT LEADER

Krystal
06.2018 - 08.2019

Bachelor of Science - Biology

University of Alabama At Birmingham

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Kaleb Nelson