Kaleb Preston

• Install window treatments in commercial and residential spaces
• Hang art in commercial and residential spaces
• Manage warehouse inventory

• Developed a deep understanding of our products, business, and the competitive landscape.

• Assisted in the management of product roadmaps and backlogs.

• Worked cross functionally with Sales and Marketing to produce marketing collateral, quotes, and proposals.

• Conducted and developed QA/ QC processes for various components of our equipment portfolio.

• Worked with our third-party vendors to ensure compliance with the company policies and procedures.

• Demonstrated our products’ functionality to internal stakeholders and customers.

• Had ownership of inventory control for all products and product components

• Reported on inventory consumption and implemented improvement strategies.

• Participated in the procurement of equipment components.

• Utilized knowledge of equipment to perfume on-site support of customer equipment.

• Received and responded to calls and/ or emails directly from customers and provided second tier support.

• Provided troubleshooting procedures to provide quick and accurate issue resolution.

• Assisted in the deployment of equipment solutions to customers with minimal supervision.

• Performed additional software and equipment tasks, as required by internal business units and customers.

• Crucial member in the completion of all the racks and workstations in the IMCC

• Learned the skill necessary to install, test, and troubleshoot think logic, Creston, and other audio visual equipment.

• Set up video walls • Completed huddle and conference rooms.

• Patching in telecom rooms

• Running, terminating, and testing various form of cable

• Installation of credenzas, and facilitator tables

• Rack installation and patching

• Was tasked with maintaining, presenting and installing our lab environment, consisting of various vendor's equipment such as, Cyber Secure, Tellabs, Molex, and SEL SDN

• Created numerous SOP's for various projects

• Received Top-secret clearance

• Lead technician in Molex Temperature Sensor Project at the Pentagon

• Familiar with Cybersecure IMS, Interceptors, and stoplights

• Assisted in completion of Mark Center Interceptor Lifecycle Replacement Project

• Assisted with configuration, installation, and configuration of new devices. As well as the decommissioning of the legacy devices.

• Installed 130 interceptors and 21 stoplights and troubleshot the physical infrastructure when required.

• Started as a cable technician and transitioned into the external IT team.

• Assisted my project manager in completing as built drawings, deliverable packages, and various other administrative task.

• Experience in configuring and installing various equipment in data centers, government and commercial locations

• Took part in internal Help desk tasks

• Pulled, terminated, and tested fiber

• Experience troubleshooting various forms of technology

• Proficient in my understanding of technology

• Highest rank achieved: Corporal.

• Coached and mentored a group of three Marines as a team leader resulting in professional development and promotion among the squad.

• Proficient in the use of various military communication platforms

• Conducted numerous accident-free patrols in both training and combat environments as a certified MRAP driver.

• Performed regular preventative maintenance checks and services on vehicles to ensure proper equipment functionality, resulting in a reduced failure percentage of our company’s equipment.

• Successfully completed 2 deployments, one of which being a combat zone

Commendations:

• Marine Corps Good Conduct Medal

• National Defense Service Medal

• Inherent Resolve Campaign Medal (w/1 star)

• Global War on Terrorism Service Medal

• Sea Service Deployment Ribbon (w/1 star)