Summary
Overview
Work History
Education
Skills
Timeline
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Kaleb Pritchett

Lake Forest,CA

Summary

Successful Account Executive with expertise in account development, team leadership and promotional planning. Diplomatic in negotiating contracts and marketing strategies to balance customer needs and business profit requirements.

Overview

6
6
years of professional experience

Work History

Commercial Account Executive

ServiceTitan
Glendale, CA
01.2022 - Current
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Drove customer escalations to resolution by engaging directly with clients.
  • Attended various networking events to identify sales opportunities and build relationships.
  • Revived dormant accounts by re-establishing relationships with key decision-makers.
  • Used consultative sales techniques to uncover customer questions and needs.
  • Prepared sales presentations or proposals to explain product specifications or applications.

Sales Development Representative

ServiceTitan
Glendale, CA
12.2020 - 01.2022
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Executed cold calls, social media and other digital strategies to acquire customers.
  • Conducted discovery with prospects to evaluate pain points.

Account Manager

CoreTech Leasing
Newport Beach, CA
10.2020 - 12.2020
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
  • Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
  • Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
  • Cold called more than 600 potential customers each week and maintained 50% conversion rate on leads.
  • Increased revenue by cultivating and securing new accounts, while providing value-added services to existing clients.
  • Secured long-term accounts by identifying client need, providing recommendations and delivering product on time.

Program Manager

Blue Street Capital
Huntington Beach, CA
07.2018 - 10.2020
  • Developed robust marketing plans to increase awareness of programs.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 100% or more.
  • Developed sales tactics and strategic alliances to grow existing customer base.
  • Reviewed customer applications against established parameters to determine approval, rejection or modification requirements.
  • Improved processes by identifying slow-downs and collaborating with operations to resolve.
  • Increased customer and Partner satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
  • Met other supervisors and business leaders to plan and guide workflow and operations.
  • Delegated tasks to multiple employees while maintaining efficient workplace.

Education

Bachelor of Arts - Psychology

California State University - Long Beach
Long Beach, CA
05.2016

Skills

  • Program leadership
  • Partnership development
  • Team management
  • Project organization
  • Salesforce CRM experience
  • Inbound and outbound Prospecting
  • Closing deals
  • Relationship Management

Timeline

Commercial Account Executive

ServiceTitan
01.2022 - Current

Sales Development Representative

ServiceTitan
12.2020 - 01.2022

Account Manager

CoreTech Leasing
10.2020 - 12.2020

Program Manager

Blue Street Capital
07.2018 - 10.2020

Bachelor of Arts - Psychology

California State University - Long Beach

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Kaleb Pritchett