Kaleb Thomas
Lansdale,PA
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
2
2
years of professional experience
Work History
Package Handler
Fedex Ground
06.2023 - Current
- Moved freight and stock to and from storage and production areas, loading docks, and delivery vehicles
- Lifted and guided heavy loads with equipment such as hoists and cranes
- Managed special handling and odd-sized mail, sorting packages based on destinations
- Used RF scanner to pick products accurately
- Worked additional shifts with short notice
- Moved packages of various sizes with forklifts and pallet jacks
- Maintained team productivity with well-organized storage, staging and shipment areas.
Cashier
Royalfarms
06.2023 - 12.2023
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs
- Promoted loyalty programs and store cards
- Kept clean, organized and well-stocked checkout areas
- Engaged customers in pleasant conversation while completing cash register transactions
- Provided information to customers on products or services
- Gave customers full attention and attended to their needs
- Bagged, boxed or wrapped products for customers
- Addressed customer questions and complaints with professionalism
- Remained up-to-date on store policies regarding payments, returns and exchanges
- Conferred with managers to develop methods and procedures to increase sales and promote business.
Kaleb Thomas
WaffleHouse
08.2021 - 06.2023
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees
- Delivered genuine hospitality and greeted customers upon arrival
- Processed orders and payments using POS system terminals and registers
- Set and bussed tables while maintaining sanitation standards
- Advised guests on menu choices, accommodated requests and noted preferences
- Checked in with customers periodically to assist with additional needs or requests
- Kept cash drawer balanced and verified orders
- Met cleanliness targets and sanitized dining room, bathrooms and other areas
- Handled guest needs with upbeat attitude and attention to detail.
Education
Diploma -
North Penn High School
lansdale, PA06.2020
Skills
- Order Management
- Menu Presentation
- Menu Memorization
- Positive and Professional
- Inventory Control Procedures
- Material Handling
- Visual Inspection
- Customer Assistance
Languages
english
Timeline
Package Handler
Fedex Ground
06.2023 - Current
Cashier
Royalfarms
06.2023 - 12.2023
Kaleb Thomas
WaffleHouse
08.2021 - 06.2023
Diploma -
North Penn High School