Kaleb Van Genderen
Oshkosh,WI
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Prep Cook
Chilis's Bar and Grill
Oshkosh, WI
10.2023 - 02.2024
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Checked freshness of food and ingredients prior to use.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Organized walk-in coolers and freezers according to established guidelines.
- Measured ingredients accurately using measuring cups and spoons.
- Adhered strictly to safety regulations while handling sharp knives or operating machinery.
- Discarded spoiled food items immediately following established procedures.
- Trained new employees on proper techniques of preparing meals safely.
- Kept the kitchen area clean at all times during shifts.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Measured and weighed food items to comply with portion requirements.
Customer Service Agent
A.W. Companies Inc.
Oshkosh, WI
07.2023 - 10.2023
- Assisted customers with inquiries regarding products and services through phone, email, and chat.
- Resolved customer complaints quickly and efficiently.
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
- Processed refunds, returns, exchanges, and order cancellations according to policy.
- Collaborated with other departments such as logistics and sales to resolve customer issues.
- Ensured compliance with applicable laws when dealing with customers.
- Provided technical support over the phone when needed.
Overnight Stocker
Walmart
Beaver Dam, WI
07.2022 - 10.2022
- Organized shelves, racks and bins to ensure product availability.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Adhered strictly to safety regulations while handling heavy equipment such as pallet jacks.
- Followed instructions to properly arrange merchandise items.
- Picked up boxes and related trash from sales floor.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Identified and quickly handled spill clean-up.
Shift Supervisor
Papa Murphy's
Antigo, WI
09.2021 - 07.2022
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Monitored staff performance to ensure quality standards were met.
- Resolved customer complaints in a timely manner.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
- Checked freshness of food and ingredients prior to use.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Prepared dough and sauce for pizzas according to recipes.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Monitored quality of all products served to customers.
Skills
- Ingredient Preparation
- Stock Rotation
- Customer Service
- Inventory Stocking
- Recipe Adherence
- Recipe Reading
- Batch Cooking
- Food Preparation
- Ingredient Inspection
- Heavy Lifting
- Following Instructions
- Flexible Schedule
- Performance Improvement
Languages
Spanish
Elementary
Timeline
Prep Cook
Chilis's Bar and Grill
10.2023 - 02.2024
Customer Service Agent
A.W. Companies Inc.
07.2023 - 10.2023
Overnight Stocker
Walmart
07.2022 - 10.2022
Shift Supervisor
Papa Murphy's
09.2021 - 07.2022
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