Proficient in customer service with a versatile background in food delivery and barista roles. Known for strong communication and organizational skills, ready to leverage expertise in ensuring seamless operations and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Food Delivery Driver
DoorDash
Elgin, SC
04.2025 - Current
Navigated delivery routes efficiently using GPS technology.
Communicated with customers to confirm delivery details and address concerns.
Maintained cleanliness and organization of delivery vehicle at all times.
Followed health and safety guidelines during food handling and transportation.
Managed time effectively to ensure timely deliveries across various locations.
Collaborated with restaurant staff to coordinate order pickups smoothly.
Ensured that the correct order was delivered to the customer.
Provided excellent customer service throughout the delivery process.
Carried food in insulated bags to maintain hot or cold temperature.
Followed all safety protocols while driving.
Barista
Starbucks AAFES
Columbia, SC
05.2021 - 08.2025
Prepared high-quality beverages following standardized recipes and procedures.
Maintained cleanliness and organization of workstations and customer areas.
Collaborated with team members to ensure smooth daily operations and workflow.
Assisted in training new baristas on drink preparation and customer interaction skills.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Provided excellent customer service by responding to inquiries quickly and professionally.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Personal Shopper
Walmart
Columbia, SC
09.2020 - 01.2021
Assisted customers in selecting products based on preferences and needs.
Coordinated shopping lists to ensure timely and accurate order fulfillment.
Communicated product availability and promotions to enhance customer experience.
Organized shopping routes for efficient in-store navigation and delivery.
Education
High School Diploma -
Westwood High School
South Carolina
05-2022
Skills
Customer interaction
Delivery verification
Vehicle maintenance
Inventory management
Conflict resolution
Effective communication
Attention to detail
Quality control
Relationship building
Customer service
Dependable and reliable
Affiliations
On my off days I enjoy going to the gym, practicing martial arts, reading and writing, or visiting family or friends.
I do love sightseeing, and going to various restaurants.